accidental purchase

Dogfishhead6

i purchased something in-game, but I don't know what the bundle was.

Dogfishhead6

how do i fill out a kabam report

Dogfishhead6

if i dont know what was in the bundle i purchased

Furrymoosen

Check the account you made the purchase with or check your purchase history in the App store or Google Play (whichever you use). It will have the name of the bundle.

Dogfishhead6

Furrymoosen said:

Check the account you made the purchase with or check or purchase history in the App store or Google Play (whichever you use). It will have the name of the bundle.

it was an ingame purchase

Dogfishhead6

will it work the same way?

Furrymoosen

Dogfishhead6 said:

Furrymoosen said:

Check the account you made the purchase with or check or purchase history in the App store or Google Play (whichever you use). It will have the name of the bundle.

it was an ingame purchase

Which means it goes through the App Store (Apple) or a Google Play (Android). So go into whichever app applies, look at your purchase history, and you will see it.

Dogfishhead6

in-game meaning unit purchase

Dogfishhead6

in-game meaning unit purchase

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Check the account you made the purchase with or check or purchase history in the App store or Google Play (whichever you use). It will have the name of the bundle.

it was an ingame purchase

Which means it goes through the App Store (Apple) or a Google Play (Android). So go into whichever app applies, look at your purchase history, and you will see it.

I mean unit purchase sorry

Furrymoosen

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

Dogfishhead6

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Furrymoosen

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Whatever you want. If you don't know what it was, then put that. Your only shot is a support ticket, so give them all the information you can. So if you don't know, put that you don't know.

Dogfishhead6

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Whatever you want. If you don't know what it was, then put that. Your only shot is a support ticket, so give them all the information you can. So if you don't know, put that you don't know.

ok thx

BringPopcorn

This pop ups are so much more efficient than OG Vision sales...

Dogfishhead6

BringPopcorn said:

This pop ups are so much more efficient than OG Vision sales...

what?

Furrymoosen

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Whatever you want. If you don't know what it was, then put that. Your only shot is a support ticket, so give them all the information you can. So if you don't know, put that you don't know.

ok thx

If you know how many units were spent, that would probably help narrow it down, too.

Dogfishhead6

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Whatever you want. If you don't know what it was, then put that. Your only shot is a support ticket, so give them all the information you can. So if you don't know, put that you don't know.

ok thx

If you know how many units were spent, that would probably help narrow it down, too.

ok

Dogfishhead6

how will i know when it is refunded, will i get an email? or will it just be when im in-game it will tell me

Dogfishhead6

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

Furrymoosen said:

Dogfishhead6 said:

in-game meaning unit purchase

Well that is different. You made it sound like a money purchase. Assuming you can pass the identity stuff, they can see what you did on their end. Just submit a ticket explaining what happened to the best of your ability.

what should i put for item purchased on the report fill out

Whatever you want. If you don't know what it was, then put that. Your only shot is a support ticket, so give them all the information you can. So if you don't know, put that you don't know.

ok thx

If you know how many units were spent, that would probably help narrow it down, too.

how long does the refunding process usualytake?