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Purchased Champ Deal By mistake

DivinesagexDivinesagex Member Posts: 3 ★
in General Discussion

By mistake I purchased the 7 star America Chavez Bundle worth 9.5k units and want refund but Kabam Support can’t help me out because I can’t provide answers to my account ownership questions,I don’t have access to the mail I used/linked to kabam id since it has been deleted for a very long time now and don’t remember my original ingame name as I have changed it many times. I have been grinding and saving my units for banquet for a very long time now and now I can’t get them back. I do have access to my kabam account , I can login in game and on forums is there any way I can get help from kabam.

Comments

  • DivinesagexDivinesagex Member Posts: 3 ★
    @kabamsupport
  • JLordVileJJLordVileJ Member Posts: 6,143 ★★★★★
    Send a ticket to support
  • Cap_MuricaCap_Murica Member Posts: 729 ★★★★
    Support can't do much if he can't validate authenticity of account ownership.
  • JLordVileJJLordVileJ Member Posts: 6,143 ★★★★★
    Cap_Murica said:

    Support can't do much if he can't validate authenticity of account ownership.

    I don't see why not. Cant the reverse it anyways? If it isn't his account then they can tell whoever it is to buy it again
  • Cap_MuricaCap_Murica Member Posts: 729 ★★★★
    JLordVileJ said:

    Cap_Murica said:

    Support can't do much if he can't validate authenticity of account ownership.

    I don't see why not. Cant the reverse it anyways? If it isn't his account then they can tell whoever it is to buy it again
    Nope! Doesn't work that way. This means anyone can file a support ticket and get purchases reversed on somebody else's account.

  • ArmageddønArmageddøn Member Posts: 1,132 ★★★★
    Enjoy your 7* America Chavez
  • smdam38smdam38 Member Posts: 2,360 ★★★★
    Support folks gonna be busy with these ones.
    Over the holidays no less.
    They better get bonuses.

    Account validation is extremely important and unfortunately done poorly by many players here.

    How do you sign-in to play the game?
    I still don’t get how this happens to people.
  • Fit_Fun9329Fit_Fun9329 Member Posts: 2,344 ★★★★★
    I created my account in 2014. I definitely would have an issue in regards of validating my account. I can’t even remember the security questions. Hopefully I will never have this kind of situation, it’s frightening
  • GamerGamer Member Posts: 12,034 ★★★★★
    JLordVileJ said:

    Cap_Murica said:

    Support can't do much if he can't validate authenticity of account ownership.

    I don't see why not. Cant the reverse it anyways? If it isn't his account then they can tell whoever it is to buy it again
    That’s the thing the offer won’t show op again if one does a revsere of it
  • World EaterWorld Eater Member Posts: 3,931 ★★★★★
    Welcome to the MCoC trap to drain you of 9k units each week if you’re not careful.

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