The reason why we asked for the screen shot is often people do dumb things (not saying it's you though). Our most recent example was a person on Christmas Eve who said they were banned, and then, when they finally gave a screenahot of the login page, they had a modified cheat APK site on their screenshot.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
The reason why we asked for the screen shot is often people do dumb things (not saying it's you though). Our most recent example was a person on Christmas Eve who said they were banned, and then, when they finally gave a screenahot of the login page, they had a modified cheat APK site on their screenshot.
That’s fair enough, I didn’t understand that initially. First time using this forum
The account in question has been permanently closed The decision is final What more do everyone want from this drama forum post thread in 2025?
Vindication. Either for us being right, or for OP by getting their account back.
It's highly unlikely that the decision to close the account would be reversed in any circumstances since Kabam is usually very confident in their investigation of such serious violations Some unauthorized software must has been detected by Kabam to warrant such a move
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
I think he meant to say "my gut", not my guy.
And fyi, everyone on the forums is now monitoring this in the hopes that a) it gets resolved, or b) Kabam Crashed comes in with the sledgehammer and declares you a cheater.
Either one will be entertaining for the forum members.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
OP usually do not say the full story, keeping important details from the forum Some cheating occured by someone OP said the account was never handled by anyone else except OP I assume it's OP who tried to test the system with an account that can't amount to anything in the current state of the game Unless OP allowed someone else to handle the account like mercenary service who uses GOD MODE, DUMB AI etc
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
Sorry, my "gut" not my "guy. As others said, typo. I don't know if Crashed or Rex will comment or not, so we'll see. Maybe you'll be the 2nd false ban for cheating.
Can you explain why you would have logged in 3 months ago ?
If you know it wasn’t you, then you were hacked. I recommend checking your passwords and quick question, do you use a similar password for everything? Or maybe the same password ? If so, someone could have stolen your account.
I can quite confidently say I haven’t logged in these past 3 months. But even if I had, it wouldn’t mean cheating. I also don’t see why someone would hack an old account just to cheat when they would have an easier time making a new account to cheat with. I did have the habit of repeating passwords but I’ve gotten a lot better at not doing that these days.
In your OP, you said you were banned for use of 3rd party software. In your screenshots, the response from support says you were banned for cheating.
My question would be that are you playing on a device that doesn't support apple or google play app stores? Or, instead of downloading from a store, did you download an APK file from a random source.
Is there a reason you won't show us a screenshot of the ban message in game?
You have been polite and everything and well spoken but the last person that was saying this, hired a merc and was cheating in Necropolis after saying many, many times they weren't.
I didn’t realise it was for cheating at first, as the login message only mentioned TPS so I assumed that meant use of an emulator. There’s no reason I wasn’t providing the screenshot of the login page other than I didn’t think I needed to when I provided the support conversation that detailed the reason for ban.
Look, I am going to super real with you here. You are pleading your case and doing fine with it. But...... if support says you're cheating and that's their reason, they haven't been wrong about that before except once but that was with an active player who was banned with older anti-cheat parameters.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Yea I can’t do that on principle alone. I know I keep saying that but I didn’t cheat and I’ll die on that hill.
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
I think he meant to say "my gut", not my guy.
And fyi, everyone on the forums is now monitoring Thai in the hopes that a) it gets resolved, or b) Kabam Crashed comes in with the sledgehammer and declares you a cheater.
Either one will be entertaining for the forum members.
Yea sorry I see that now, just got a little worked up for second and ran with it.
I’ve already been declared a cheater so I have nothing to lose by coming here.
Yea apologies man, frustration got the better of me when I read that at first so didn’t consider the typo. And I really hope that is the decision they come to.
Or maybe back in the day before u left u signed into an emulator for aq or war then again same thing u left before the ban came around and only now seen it best case at this stage is restart as its very quick to progress now that u havemt lost much
Yea apologies man, frustration got the better of me when I read that at first so didn’t consider the typo. And I really hope that is the decision they come to.
Dude you will be even more frustrated if you got to play with that account of yours with the current level of AI in the game right now I seen many accounts like yours, abandoned by their owners who are simply casual players If you are serious about the game, it's never too late to start playing with the new account you already created If you are still the casual player you once were den you might simply be overwhelmed by how much the game has progressed over the years (Crazy AI)
Reminder, kabam can ban your account for things you did even years ago, if someone were to cheat in 2020, and kabam finds out today, they can still be banned.
Yea apologies man, frustration got the better of me when I read that at first so didn’t consider the typo. And I really hope that is the decision they come to.
Dude you will be even more frustrated if you got to play with that account of yours with the current level of AI in the game right now I seen many accounts like yours, abandoned by their owners who are simply casual players If you are serious about the game, it's never too late to start playing with the new account you already created If you are still the casual player you once were den you might simply be overwhelmed by how much the game has progressed over the years (Crazy AI)
I appreciate the advice and it’s pretty similar to what others are saying, but I can’t back off on this.
Reminder, kabam can ban your account for things you did even years ago, if someone were to cheat in 2020, and kabam finds out today, they can still be banned.
Never used exploits, TPS or anything that could be deemed cheating in MCOC. At any point.
Reminder, kabam can ban your account for things you did even years ago, if someone were to cheat in 2020, and kabam finds out today, they can still be banned.
Never used exploits, TPS or anything that could be deemed cheating in MCOC. At any point.
Let someone else play your account while you weren't using it? We can help you look inside to discover what you did wrong, but literally no one on the forums can help you solve this issue because it is a support issue and they've already said nothing is going change.
Maybe his account has been breached? Not sure how its possible because i can tell when someone is genuine about their posts But then again he can start a new account and progress way faster than the old days
Comments
The reason why we asked for the screen shot is often people do dumb things (not saying it's you though). Our most recent example was a person on Christmas Eve who said they were banned, and then, when they finally gave a screenahot of the login page, they had a modified cheat APK site on their screenshot.
You may not come to these forums often, but many of us commenting here do. There's a few dozen recent threads like this where the person claims innocence and come to find out they weren't. I've seen enough in this thread to have a few red flags. Right now I am about 5% sure you didn't do anything wrong. It's not you personally, just basing off my experience here. My guy says you gave your credentials to a friend to play your account. They decided to cheat and got your account banned and didn't tell you or told you they don't know what happened.
My advice... give up asking for help in resolving this. Just start a new account if you really want to keep playing and keep the account clean.
Some unauthorized software must has been detected by Kabam to warrant such a move
As for your guy I’m not sure what sort of insight he has but I can 100% assure you that he’s lying. And if he’s a support member of Kabam’s then hearing this has just made me even angrier tbh. I don’t have friends I play games with (sad I know), so I’ve not given my account to anyone to play. If I did, it would be theirs ears I’d be rattling and not this forum.
And fyi, everyone on the forums is now monitoring this in the hopes that a) it gets resolved, or b) Kabam Crashed comes in with the sledgehammer and declares you a cheater.
Either one will be entertaining for the forum members.
Some cheating occured by someone
OP said the account was never handled by anyone else except OP
I assume it's OP who tried to test the system with an account that can't amount to anything in the current state of the game
Unless OP allowed someone else to handle the account like mercenary service who uses GOD MODE, DUMB AI etc
I’ve already been declared a cheater so I have nothing to lose by coming here.
I seen many accounts like yours, abandoned by their owners who are simply casual players
If you are serious about the game, it's never too late to start playing with the new account you already created
If you are still the casual player you once were den you might simply be overwhelmed by how much the game has progressed over the years (Crazy AI)
But then again he can start a new account and progress way faster than the old days