Deathless Piece Bug now blocking Platinum Track final claim
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The Deathless Piece Bug which is preventing us from claiming a Deathless Piece is now blocking us from claiming the main reason we purchased the Platinum Track Event, that being the 7* Dazzler and the other items in the final selectors.
You have yet to fix this bug that is causing the screen to constantly blink because we can't claim the Deathless Piece. This is now preventing the big prize from the Platinum Event being claimed.
You have yet to acknowledge this issue or given us any updates. Are you even trying to fix it? Is it a priority for you? Do you even care that it is affecting your players? Right now, it feels very much like a, "Too bad, sucks for you bruh, but we're focusing on other things," response from Kabam.
Am I going to have to file a support ticket to get a refund if you do not intend to fix the problem?
You have yet to fix this bug that is causing the screen to constantly blink because we can't claim the Deathless Piece. This is now preventing the big prize from the Platinum Event being claimed.
You have yet to acknowledge this issue or given us any updates. Are you even trying to fix it? Is it a priority for you? Do you even care that it is affecting your players? Right now, it feels very much like a, "Too bad, sucks for you bruh, but we're focusing on other things," response from Kabam.
Am I going to have to file a support ticket to get a refund if you do not intend to fix the problem?
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Comments
@KabamDORK
Meanwhile at Kabam ... silence and crickets chirping. I guess they figure if they don't acknowledge the problem, they don't have to fix it. 🤷♂️