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I got banned

Hello, I was banned and I don’t know why,I just bought an account upgrade
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Bans happen most commonly because of the use of third party software, you bought the account, or you paid/allowed someone to play the game for you.
I'm sure we can narrow it down for you. Have a screenshot of the ban message?
Not great details, but I can take a few guesses as to what that means, haha
I'm amazed how many veterans felled for it