Suspension for no reason!

I just received a suspension for 7 days from kabam for absolutely NO REASON! I am an active player who sign in multiple times daily, whenever I have spare time. I use NO illegal software or methods of gameplay! I am in Diamond 4 in BGs, Valiant, barely have r3 7* champs, crappy pulls majority of the time, hardly had time for arenas, hardly time to complete monthly events (just focused on alliance based events and whatever limited-time events I can complete for rewards). Only returned back to MCOC about 1 year ago after leaving because of crappy pulls and lagging gameplay, when saving up for months to open multiple crystals at a time using units. I've saved the hard way by grinding units through arenas and monthly quests, etc back then. Spent on monthly subscriptions and on the double track events when I first returned. What the **** is this Kabam? You are suspending people off of guesses now! I am all for the ban for the cheaters but this is the first time I've ever been suspended and I did absolutely NOTHING wrong! I have NEVER violated the terms and never will. Played this game since it first came out and recently returned and was enjoying the game again! Fix this nonsense or you will lose the entire community with your unfair ****! My alliance is depending on me for activity and as a leader! I can promise this will be the last straw for me, as well as many others who spend lots on this game, concerning kabam as a whole, if this is not rectified!!!
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Comments
I get that Friday "why'd I get banned" posts are a community staple and I'm usually enjoying my popcorn with the rest of em', but I literally talk to this guy throughout the week about BG/war/quest fights and how to work through them, I can't believe that he's cheating in the game.
Obviously my man's enraged and will probably have to sit on it through the weekend, but despite the tone this ban is worth looking into.
Don't be too hard on yourself; I've also had people get banned in my alliances and never would've guessed.
Is your phone unlocked? Was Google Play loaded with your phone as part of the default apps that come pre-installed?
I also banned for no reason
Yesterday I defeted a hacker in bgs but I got banned how man how.
It's to protect someone from trying to hijack your account. It's their verification step.