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Account Suspension due to official PC version

The reason given by Kabam for my account suspension is the use of third-party software.But I've used only their official PC version which may be considered as the third party software. Please Note THE PC VERSION IS NOT WORKING ON MY PC that suggest us to download a third-party ANTI CHEAT SOFTWARE . The PC version is uninstalled from my PC due to this issue, yet Kabam is saying I've used any third-party software which is not true in real sense.
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