I am suspended for 7 days but I have done nothing wrong. Can I get a detailed reason why I am suspended because I honestly don’t know what I did.
Kabam will not give specifics of what was found that would not be wise since that would give cheaters the info to how to try and circumvent the process the info on here and posted by ppl from support is going to be the only info you get
So I guess this explains why I got banned for playing on the PC launcher thats donwloaded from the official site. And as someone claimed around here, knowing that you can be legit and still get banned out of nowhere is kind of a bummer and makes me not want to play. Already lost a day worth of gaming and if the ban sticks, I will lose a whole week. For playing in an official version. Hope that at least in the future they take proper caution when doing something as big as a change in the anticheat without hitting the innocent people.
Well i got suspended for 7 days for using pc version (official). It said i used third part software,which i didn't Some people said overclocking your gpu might count as one,like why? I have the worst gpu ,gt710 and my game won't run good enough without overclocking a lil. And for anyone going to attack me for being a cheater, Well i challenge if i really used cheats or broke TOS for using 3rd part software then kabam can perma ban me,no problem
What software did you use to overlock your CPU?
Msi afterburner,i keep it running almost all the time
My account was suspended yesterday for some BS 3rd party software violation. I have never installed from anywhere other than the Play store on my S23. Always been official. I mainly just do AQ in a retirement alliance. I'm not trying to do anything shifty. If they don't get this resolved I'm just going to delete the game. Been playing for 8 years and just stayed uncollected for years until they did the champ giveaways recently. So I decided to up one level, I think paragon. I don't care about 7 stars. I haven't been trying to finish any solo content. I'm basically on coast, and then get suspended for 7 days. No warning. Didn't do anything wrong. I got stuff expiring, missing daily rewards, and as a key contributor in AQ for my alliance it's not only affecting me, but their AQ rewards, too. Glad I never spent a bunch of money, just spent too much time. 😞
My account was suspended yesterday for some BS 3rd party software violation. I have never installed from anywhere other than the Play store on my S23. Always been official. I mainly just do AQ in a retirement alliance. I'm not trying to do anything shifty. If they don't get this resolved I'm just going to delete the game. Been playing for 8 years and just stayed uncollected for years until they did the champ giveaways recently. So I decided to up one level, I think paragon. I don't care about 7 stars. I haven't been trying to finish any solo content. I'm basically on coast, and then get suspended for 7 days. No warning. Didn't do anything wrong. I got stuff expiring, missing daily rewards, and as a key contributor in AQ for my alliance it's not only affecting me, but their AQ rewards, too. Glad I never spent a bunch of money, just spent too much time. 😞
Dude, they suspended you. I don't think they are worried that much about threats of quitting.
"Another couple thousand accounts have received warnings for potential infractions"
What was the warning?
1) 7 days bans
Or
2) a Msg you have been warn for potential infractions
So I have had a quick look through the forum, and didn't noticed anyone mentioned they got a Warning Msg of Potential Infractions, just the 7, 30 or permanent ban.
If this is the case then I think it might where the problem is.
Find and banning modder is much need for the game, especially in the competitive mode, BG and AW.
However with a new system running live for the first time with this big number of players being tag , maybe Kabam could of be more cautious with the ban implementation.
If Kabam feel confident with certain players then sure permanent ban or 30 days so is great.
But I assumed that those got 7 days was the 2 thousand players that "Portential" infractions, Which seem far too risky and also pointless for Kabam. A better approach would of been a Warning msg in the line of:-
"We believe you may bave infractions our T&C, please ensure you only play MCOc from our official clients, if unsure please contact T&C or our customer support for more details"
Banning "potential" infractions players for 7 days actually does a lot of damage unnecessarily.
For someone it would affect their double check or chased item, or just grinding for 4th July.
For other like @Priyabrata said being labelled as a cheater might be worst.
Also for every one player been nand for 7 days, 29 other players also get disrupted in AW and especially Raid next week.
All based on potentially infraction.
Personally (if all of this is the case) I think it might worth Kabam unban all players with 7 days ban first thinf on Monday, honestly it wouldn't make any different to Kabam but wpuld ease this whole situation.
I agree. It should've been a warning without suspension and a way to submit that you did get your software officially or for further review to get more info. I've done nothing wrong and got a 7 day suspension, and not a happy camper. I've got enough real life BS going on, I don't need this **** from something that's supposed to be a release.
My account was suspended yesterday for some BS 3rd party software violation. I have never installed from anywhere other than the Play store on my S23. Always been official. I mainly just do AQ in a retirement alliance. I'm not trying to do anything shifty. If they don't get this resolved I'm just going to delete the game. Been playing for 8 years and just stayed uncollected for years until they did the champ giveaways recently. So I decided to up one level, I think paragon. I don't care about 7 stars. I haven't been trying to finish any solo content. I'm basically on coast, and then get suspended for 7 days. No warning. Didn't do anything wrong. I got stuff expiring, missing daily rewards, and as a key contributor in AQ for my alliance it's not only affecting me, but their AQ rewards, too. Glad I never spent a bunch of money, just spent too much time. 😞
Dude, they suspended you. I don't think they are worried that much about threats of quitting.
They wrongly suspended my account. They probably don't care, which is all the more reason to just move on. Your opinion doesn't really matter, either.
I don't think KABAM will be at fault. From the company's point of view, the development of this game is to make money. It was banned. I guess most of them have not spent much money to buy props in the game. As for whether it was blocked by mistake, I don't think Kabam cares. The company cares about whether you spend in the game. Over, if you don't spend much, it's you who will be banned. But it's hard to say clearly, so what can you do if you are blocked? From the player's point of view, I think most of them who are blocked by mistake may silently greet each other's ancestors in their hearts.
Sorry buddy, Kabam officially quitted from China market, so they currently has ZERO concern about you guys, no matter live or die, until the day they realize Chinese players still contribute to a lot to their revenue.
If it's not because of money, then there is only one kind of willingness, which is politically correct. After all, it's America! The whole world knows that money and politics are correct.
OK, I see what you mean. Even if you think that users in Chinese Mainland download through "unofficial channels", even if you think that your "new technology" has successfully prevented this phenomenon, there are still quite a number of people who have been banned in full compliance with your requirements. Currently, your 'anti cheating system' is doing extremely poorly, but you refuse to admit it. I don't even want to argue about whether to send a warning message before the ban, because there are always people who will argue with 'rules are rules'. The fact is, your new system may be effective, but it has also banned innocent accounts and let go of some accounts that truly need to be banned.
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
Honestly, I wouldn't waste my time with support right now. They're probably getting 10,000 requests right now, so they're just copy pasting the response they've been told to give. While not what you want, I'd wait for a response from Kabam (or Kabam Crashed) on Monday which will either be, tough luck, you all did it, or we made a major mistake.
If it's not because of money, then there is only one kind of willingness, which is politically correct. After all, it's America! The whole world knows that money and politics are correct.
Nothing motivates a Canadian company in their decisions more than remembering that "after all, it's America!".
Hi everyone. Obviously there is a lot of consternation and confusion right now over the recent bans. I just wanted to clarify a few things.
As the official post says, playing on a client distributed by anybody other than us or our official partners could get you flagged for a ban. Yes, this means if you sideloaded the game you were likely flagged. Our official partners are Apple, Google, Flexion and Steam. We distribute the game on PC through the downloader at https://playcontestofchampions.com/ Those are the only official channels to get the game, if you used any other means you were likely flagged.
We tested this algorithm against hundreds of known good accounts without any false positives. Having said that, in any action this big, there might be edge cases that couldn't be accounted for in advance. We are obviously taking these reports seriously and investigating these cases.
There are hundreds of thousands like me and others using lineage os / crdroid and similar custom os. The system you are using seems to be faulty from the start. 2 of our friends were banned even though no cheating was used. We cannot understand how a great team that has been designing games with extremely complex code systems for 11 years and integrated this game into the PC version with Unity could make such a mistake.
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
They will not clarify the reasons and they do not have to it is there game if they told ppl what they did then that would give cheaters ways to circumvent the system so the info you have seen on here and from support is all you are going to get kabam crashed has said what is acceptable to download and everything else is not
Been reading all these forum posts and refrained from replying bcos I'm not in a position to judge anyone without knowing the full picture of each individual's situation
Firstly the damage has been done since the ban wave was carried out on Friday and nobody's working during the weekend
Secondly China android players are literally wiped out from the server by Thanos snap (Google cannot operate app store in China), the other half (iPhone players are safe)
Thirdly many players claimed innocence, that's too many to say 100% are cheaters, there could be a minority who are not cheaters so I hope some urgent investigation can be carried out as soon as possible for them
Only the players themselves know what they did or did not do so I can't say much
There are around 1 million players who login weekly so I believed Kabam scanned every account and permanently ban 10,000 accounts which is 1%, it means that 99% like me who play by the rules, we could have lost in battlegrounds to cheaters without knowing all this while, I'm aware that cheating has been happening blatantly, advertising by mercenaries in global chat are posted on a daily basis, it's a shame that mercenaries are operating in broad daylight advertising their services, such lawlessness should not be tolerated anymore
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
They will not clarify the reasons and they do not have to it is there game if they told ppl what they did then that would give cheaters ways to circumvent the system so the info you have seen on here and from support is all you are going to get kabam crashed has said what is acceptable to download and everything else is not
It's the most absurd thing: I punish you for violating policies, but I don't show you why you are wrong, I just assume you are wrong because I am right. This is how hilarious this situation is; just like when I complained about my ban, Kabam hasn't given a direct answer to say: because you did this, we gave you a ban.
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
Honestly, I wouldn't waste my time with support right now. They're probably getting 10,000 requests right now, so they're just copy pasting the response they've been told to give. While not what you want, I'd wait for a response from Kabam (or Kabam Crashed) on Monday which will either be, tough luck, you all did it, or we made a major mistake.
I totally understand, but it's the only thing left to claim an account to which I have invested some money. I assume I will lose the account, but don't call me a cheat without evidence.
In reality, I am questioning the reason for my 7-day ban, when my device runs an Android operating system and has only downloaded updates from the Play Store since 2020. The responses from technical support leave much to be desired, repeating what is in this post. I hope they clarify the reasons, and since I have nothing to fear, this is why I am contesting the unjust sanction. But if I will definitely experience these 'problems' again every so often, as seen in other games when implementing anti-cheats (which are never 100% error-proof), I prefer not to waste my time and abandon the game.
Honestly, I wouldn't waste my time with support right now. They're probably getting 10,000 requests right now, so they're just copy pasting the response they've been told to give. While not what you want, I'd wait for a response from Kabam (or Kabam Crashed) on Monday which will either be, tough luck, you all did it, or we made a major mistake.
I totally understand, but it's the only thing left to claim an account to which I have invested some money. I assume I will lose the account, but don't call me a cheat without evidence.
Tbf, the email didn't say that you were a cheat, just that you downloaded the app from a non-official source. But I get what you're saying.
Hi everyone. Obviously there is a lot of consternation and confusion right now over the recent bans. I just wanted to clarify a few things.
As the official post says, playing on a client distributed by anybody other than us or our official partners could get you flagged for a ban. Yes, this means if you sideloaded the game you were likely flagged. Our official partners are Apple, Google, Flexion and Steam. We distribute the game on PC through the downloader at https://playcontestofchampions.com/ Those are the only official channels to get the game, if you used any other means you were likely flagged.
We tested this algorithm against hundreds of known good accounts without any false positives. Having said that, in any action this big, there might be edge cases that couldn't be accounted for in advance. We are obviously taking these reports seriously and investigating these cases.
I've been playing this game for over 7 years, never used any unofficial distibutions, only google play store + recently your pc launcher, yet I got banned. To write a ticket I had to check my payments and after realising how much money I have spent I came into conclusion that is enough. I WAS your legitimate client. I WAS spending money. I NEVER cheated. Yet you banned me for 7 days resulting in me missing on raid, aw, aq rewards. This influenced my ally because there was not a possibilty to clear the map. I got response to uninstall the game and reinstall from official distribution, well guess what, I HAD it from official distribution. I have lost all my trust in your company so I won't be returning to the game because I don't know when again You'll decide to wrongfully ban me. You lost a client, I know nobody cares about me(well apart from my allymates - I was still in the game for them, despite all the bugs, all unfair defenders, etc.)
Seeing so many people's comments, kabam must resist the pressure of public opinion and unswervingly stick to the dead duck's mouth to the end. Even if he makes a mistake, he must not let go. Just like the hero who was the most effective in hitting the shock wave, he lost his teeth and swallowed his stomach without saying half a word. The old man has to fight to death without giving in. I support you. I bet you won't let go. Come on!!!
Sorry buddy, Kabam officially quitted from China market, so they currently has ZERO concern about you guys, no matter live or die, until the day they realize Chinese players still contribute to a lot to their revenue.
I don't think it's accurate to say they don't care if people live or die.
My account was suspended yesterday for some BS 3rd party software violation. I have never installed from anywhere other than the Play store on my S23. Always been official. I mainly just do AQ in a retirement alliance. I'm not trying to do anything shifty. If they don't get this resolved I'm just going to delete the game. Been playing for 8 years and just stayed uncollected for years until they did the champ giveaways recently. So I decided to up one level, I think paragon. I don't care about 7 stars. I haven't been trying to finish any solo content. I'm basically on coast, and then get suspended for 7 days. No warning. Didn't do anything wrong. I got stuff expiring, missing daily rewards, and as a key contributor in AQ for my alliance it's not only affecting me, but their AQ rewards, too. Glad I never spent a bunch of money, just spent too much time. 😞
Dude, they suspended you. I don't think they are worried that much about threats of quitting.
He can ban him today without giving any clear reason, and he can ban you the same way tomorrow.
And You don't have to believe us. But it doesn't mean that we're guilty. In civilised world everyone isbinnocent until proven guilty, so where are the evidence? Ah... We're not in civilised but Kabams world and they don't feel like giving any evidence
I can do only one thing in that case Never ever again give them my money no matter what other game they release, even if it would be the greatest game of all time
Comments
Been reading all these forum posts and refrained from replying bcos I'm not in a position to judge anyone without knowing the full picture of each individual's situation
Firstly the damage has been done since the ban wave was carried out on Friday and nobody's working during the weekend
Secondly China android players are literally wiped out from the server by Thanos snap (Google cannot operate app store in China), the other half (iPhone players are safe)
Thirdly many players claimed innocence, that's too many to say 100% are cheaters, there could be a minority who are not cheaters so I hope some urgent investigation can be carried out as soon as possible for them
Only the players themselves know what they did or did not do so I can't say much
There are around 1 million players who login weekly so I believed Kabam scanned every account and permanently ban 10,000 accounts which is 1%, it means that 99% like me who play by the rules, we could have lost in battlegrounds to cheaters without knowing all this while, I'm aware that cheating has been happening blatantly, advertising by mercenaries in global chat are posted on a daily basis, it's a shame that mercenaries are operating in broad daylight advertising their services, such lawlessness should not be tolerated anymore
To write a ticket I had to check my payments and after realising how much money I have spent I came into conclusion that is enough.
I WAS your legitimate client.
I WAS spending money.
I NEVER cheated.
Yet you banned me for 7 days resulting in me missing on raid, aw, aq rewards. This influenced my ally because there was not a possibilty to clear the map.
I got response to uninstall the game and reinstall from official distribution, well guess what, I HAD it from official distribution. I have lost all my trust in your company so I won't be returning to the game because I don't know when again You'll decide to wrongfully ban me.
You lost a client, I know nobody cares about me(well apart from my allymates - I was still in the game for them, despite all the bugs, all unfair defenders, etc.)
Farewell fellow summoners...
Zwierzakol was not an impostor
In civilised world everyone isbinnocent until proven guilty, so where are the evidence?
Ah... We're not in civilised but Kabams world and they don't feel like giving any evidence
I can do only one thing in that case
Never ever again give them my money no matter what other game they release, even if it would be the greatest game of all time