The game is now back online for all platforms. Thank you for your patience during this outage.
For Those Banned (New Phone?)

For those who think they were banned incorrectly did you recently get a new phone and transfer apps instead of redownloading?
I think that could be a glitch in their new algorithm.
I think that could be a glitch in their new algorithm.
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Comments
That probably preserves all the App Data on your device (copies it onto new device), and may contain info that was specific to your old device, which they could maybe tell somehow didn’t match what the game's saved data would be on your new device.
(don't know if that is what is catching some people, but that is what OP is asking people about)
As opposed to just getting a new device, and starting from scratch, manually going to App Store to fetch all the Apps you had on your old device. And having to set them all up again.
Some of your friends are grasping at straws rather than admitting that they either knowingly or unknowingly broke the TOS. Breaking it on accident is still punishable.