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A question regarding the ban wave situation and compensation

RobobotRobobot Member Posts: 93
What determines whether or not you get the compensation for false ban/suspension? A good chunk of innocent players have not gotten their suspensions/bans lifted and if they have gotten a 7 day suspension it will expire today and players fear that they won't get compensated if they don't have their suspensions lifted (including me). For players that got a 30 day suspension, will they ever get their suspension lifted? I know the whole banwave situation thing has been done to death but I'm very concerned.
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Comments

  • NoobsaibotNoobsaibot Member Posts: 21
    Same concern bro also they reply with the same to every ticket we submit 🙃🙃
  • Manofjustice32Manofjustice32 Member Posts: 75
    I’m pretty sure Kabam support is all AI based
  • ĐRACULAĐRACULA Member Posts: 46
    Same concern and 24days 13hours to go if not unbanned
  • NoobsaibotNoobsaibot Member Posts: 21
    Atleast they should make up with progress we lost in the span of ban.... Only hours left

  • NoobsaibotNoobsaibot Member Posts: 21
    Again they reply with the same message bro ..I got one recently 🙂
  • RobobotRobobot Member Posts: 93

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
  • Phantøm_EchøPhantøm_Echø Member Posts: 240 ★★★
    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    How do you know ban reversals weren't made? For all we know they already checked your account and skipped you lil bro
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★
    edited June 13
    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    That is your interpretation. When they said they would continue investigating, it meant they would continue investigating why people who got their bans lifted were banned. It didn't mean they were searching for more false positives.
    Taking someone's word is far from being a fact. Not accusing you, just saying it is not a fact.
  • RobobotRobobot Member Posts: 93

    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    How do you know ban reversals weren't made? For all we know they already checked your account and skipped you lil bro
    No one past Monday talked about their account being reversed and there were multiple posts and discussions made about the reversal wave. After Monday the subject had been dropped and it's only reappearing now since a week has passed and some people aren't getting their accounts back despite showing stuff like Google accounts and where they downloaded the game. It would understandable that I was skipped if the topic was still mentioned but after Monday it's just been dropped.
  • Phantøm_EchøPhantøm_Echø Member Posts: 240 ★★★
    Robobot said:

    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    How do you know ban reversals weren't made? For all we know they already checked your account and skipped you lil bro
    No one past Monday talked about their account being reversed and there were multiple posts and discussions made about the reversal wave. After Monday the subject had been dropped and it's only reappearing now since a week has passed and some people aren't getting their accounts back despite showing stuff like Google accounts and where they downloaded the game. It would understandable that I was skipped if the topic was still mentioned but after Monday it's just been dropped.
    Think truthfully and honestly and follow along with me for a second. You seriously think those players who got their accounts wrongfully banned, that once unbanned they would flock to the forums to make a post thanking Kabam for their unban? Be serious
  • RobobotRobobot Member Posts: 93

    Robobot said:

    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    How do you know ban reversals weren't made? For all we know they already checked your account and skipped you lil bro
    No one past Monday talked about their account being reversed and there were multiple posts and discussions made about the reversal wave. After Monday the subject had been dropped and it's only reappearing now since a week has passed and some people aren't getting their accounts back despite showing stuff like Google accounts and where they downloaded the game. It would understandable that I was skipped if the topic was still mentioned but after Monday it's just been dropped.
    Think truthfully and honestly and follow along with me for a second. You seriously think those players who got their accounts wrongfully banned, that once unbanned they would flock to the forums to make a post thanking Kabam for their unban? Be serious
    Considering the post I saw Yes, yes they would. It was also on discord too.
  • ĐRACULAĐRACULA Member Posts: 46
    If not forums I know people who got banned like 7-8 in communication app but only 1 got unban that also on day 1 of unban
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★

    Robobot said:

    Robobot said:

    In their eyes you are guilty. Wouldn't make sense to reward you after being punished. Compensation should be for the people who got their suspension lifted.

    True but it's a proven fact that some innocents have been left out. No ban reversals were made past Monday and it's impossible to find all the innocent's in one day. It would be dumb for them just to work on a handful and then just throw everyone else to the side without even checking.
    How do you know ban reversals weren't made? For all we know they already checked your account and skipped you lil bro
    No one past Monday talked about their account being reversed and there were multiple posts and discussions made about the reversal wave. After Monday the subject had been dropped and it's only reappearing now since a week has passed and some people aren't getting their accounts back despite showing stuff like Google accounts and where they downloaded the game. It would understandable that I was skipped if the topic was still mentioned but after Monday it's just been dropped.
    Think truthfully and honestly and follow along with me for a second. You seriously think those players who got their accounts wrongfully banned, that once unbanned they would flock to the forums to make a post thanking Kabam for their unban? Be serious
    I know 2 people and they are still salty af, they havent even chimed in on discord.
    I don't think they will come here to say thanks
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★
    ĐRACULA said:

    If not forums I know people who got banned like 7-8 in communication app but only 1 got unban that also on day 1 of unban

    Its your 2nd suspension, sorry but you don't really fit in the "Did nothing wrong" category
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian
    Robobot said:

    What determines whether or not you get the compensation for false ban/suspension? A good chunk of innocent players have not gotten their suspensions/bans lifted and if they have gotten a 7 day suspension it will expire today and players fear that they won't get compensated if they don't have their suspensions lifted (including me). For players that got a 30 day suspension, will they ever get their suspension lifted? I know the whole banwave situation thing has been done to death but I'm very concerned.

    Whether your ban is reversed or expires but is determined to be a false positive should have no impact on whether you get compensation or not, because the announcement stated that compensation was likely to happen over a week after the bans went out. So while perma bans that are false positives will get reversed eventually because they won't expire on their own, Kabam must have already know that temp bans could have expired before compensation went out.
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★
    Even for compensation they gotta group Valiants and TBs... 🤦
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,279 ★★★★
    The compensation is awesome for those who took a short holiday from the game
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,279 ★★★★
    Too bad I'm playing on iPhone
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,279 ★★★★
    TB and above
    4500 units
    30k radiance
    5k glory
    250k loyalty
    40k trophy tokens
    7 day double track booster
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★
    You guys lol at my comment, yea it has a jokish funny tone; but in no way a TB lost as much as a Valiant, just look at the last 7 days in the login calendar. Its funny but its kinda not
  • TotemCorruptionTotemCorruption Member Posts: 2,919 ★★★★★

    TB and above
    4500 units
    30k radiance
    5k glory
    250k loyalty
    40k trophy tokens
    7 day double track booster

    Ban me please.
  • ButtehrsButtehrs Member Posts: 8,279 ★★★★★

    You guys lol at my comment, yea it has a jokish funny tone; but in no way a TB lost as much as a Valiant, just look at the last 7 days in the login calendar. Its funny but its kinda not

    I guess its time to give us the next progression title after valiant. Just so we don't have to be lumped in with TB anymore.
  • SmasherM86SmasherM86 Member Posts: 114
    edited June 13
    DNA3000 said:
    When I get to get my account back, It was suspended for 30 days for nothing, when ?
  • Sceptilemaniac2Sceptilemaniac2 Member Posts: 450 ★★★

    TB and above
    4500 units
    30k radiance
    5k glory
    250k loyalty
    40k trophy tokens
    7 day double track booster

    That is..crazy.
    And I am getting that compensation.
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,279 ★★★★

    You guys lol at my comment, yea it has a jokish funny tone; but in no way a TB lost as much as a Valiant, just look at the last 7 days in the login calendar. Its funny but its kinda not

    Kabam should really start treating Valiant players like casino VIPs

    Valiants should not be group together with the lesser beings and get more compensation
  • BringPopcornBringPopcorn Member Posts: 9,613 ★★★★★
    Buttehrs said:

    You guys lol at my comment, yea it has a jokish funny tone; but in no way a TB lost as much as a Valiant, just look at the last 7 days in the login calendar. Its funny but its kinda not

    I guess its time to give us the next progression title after valiant. Just so we don't have to be lumped in with TB anymore.
    Remember its not Valiants getting TB compensation is TB getting Valiant compensation I guess?.. 🤣
  • TotemCorruptionTotemCorruption Member Posts: 2,919 ★★★★★

    TB and above
    4500 units
    30k radiance
    5k glory
    250k loyalty
    40k trophy tokens
    7 day double track booster

    That is..crazy.
    And I am getting that compensation.
    Glad it worked out for you. I remember your posts I think. One of the few level-headed people on the forums.
  • CheeseMaster482CheeseMaster482 Member Posts: 181 ★★
    40k useless tokens, 250k useless loyalty, 7 day useless double track booster. At least they are giving people 5k units.
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