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Unfair 30 Day Ban

FazhabFazhab Member Posts: 17
**"I have been playing the game for almost a year and I’m also an arena grinder. Just a few days ago, I received a ban that is for 30 days, 8 of which will be completed today. From what I’ve seen, many others got a 7-day ban, while I got a 30-day one — which doesn’t seem fair to me. But it is what it is.

Still, what’s done is done. However, July 4th is near, and I need to farm units. I’m an F2P (free-to-play) player and had managed to farm up to 26k units. So farming 4.5k units in a month is reasonable. But because of the ban, a lot of my items will also expire.

I’ve been requesting for a long time to get my account unbanned, but the Mcoc team isn’t listening. They just close my ticket and say that the issue is resolved.

Therefore, I respectfully request that my account be unbanned as soon as possible, because I still have 22 days left on the ban — which is unfair. Hackers are still using cheats and not getting banned, while poor players like us are being punished. If you can ban someone, you can also unban them.

Thank you."**
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Comments

  • FazhabFazhab Member Posts: 17
    im bad in english but if you get my point thats enough . im not here for your **** im here for their respons Thank you and if you know i used chat gpt didnt you get why i used it becaus my english is bad
  • FurrymoosenFurrymoosen Member Posts: 6,771 ★★★★★
    Where'd you download the game from?
  • FazhabFazhab Member Posts: 17
    Hey,
    I’ve been playing MCoC for almost a year now and I’m pretty active in the arena — grinding regularly. A few days ago, I got hit with a 30-day ban. Today marks 8 days in, but from what I’ve seen, a lot of players in similar situations only got 7-day bans. I honestly don’t think a 30-day ban is fair, but I guess what’s done is done.

    That said, July 4th is coming up and I really need to farm units. I’m a free-to-play player and had already saved up around 26,000 units — I was farming around 4.5k units a month, which takes a lot of time and effort. With this ban, not only will I miss out on farming, but I’m also going to lose a bunch of expiring items.

    I’ve been trying to reach out to support, but my tickets just keep getting closed without any real help. I’m not a hacker, and yet players who actually cheat are still active in the game while I’m locked out.

    All I’m asking is for someone to please take a second look at my case. I still have 22 days left on this ban, and it just doesn’t feel right. If bans can be handed out, they should also be reviewed when someone’s genuinely asking for help.

    Thanks for reading. Really hoping someone from the team can step in.



    Hear you go is this good enough.
  • FazhabFazhab Member Posts: 17
    edited June 14
    my phone is android so its playstore hope you understand this msg or should i ask chat gpt ?

    laserjohn26
  • FurrymoosenFurrymoosen Member Posts: 6,771 ★★★★★
    Fazhab said:

    my phone is android so its playstore hope you understand this msg or should i ask chat gpt ?

    laserjohn26

    You don't need to be good at English to know who you're responding to. I'm the one that asked the question, not laser.

    Did your phone already have Google Play on it or did you need to download it from somewhere?
  • FazhabFazhab Member Posts: 17
    its already on the phone and sorry about the rudness but some people man they make you angry im sorry again :(
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★
    2nd time infraction, don't expect any sympathy or compensation.
  • FazhabFazhab Member Posts: 17
    edited June 14
    its okey i dont need any from you you are just a member so what will you do
    @BringPopcorn
  • FazhabFazhab Member Posts: 17
    "I’m not looking for sympathy or freebies — just asking for a fair look at the situation. If people aren’t allowed to speak up after something like this, what’s the point of having a support system or community?"


  • Toproller89Toproller89 Member Posts: 2,236 ★★★★★
    Keep sending support emails, don’t let them close the tickets, keep writing to them. They honestly are the only people who will help you.
  • Toproller89Toproller89 Member Posts: 2,236 ★★★★★
    Every post you send in here about your ban is a waste of your time, nobody with any authority will read the post, and it will only be members who actually read and reply here.

    Support is your direct line to someone who could be useful, you just need to get the right person, there’s quite a few workers.
  • FazhabFazhab Member Posts: 17
    Thank you i will do that
    Toproller89
  • smdam38smdam38 Member Posts: 2,348 ★★★★

    2nd time infraction, don't expect any sympathy or compensation.

    Where you getting that info from?
    Because it’s 30?
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,289 ★★★★
    Were you banned before?

    I supposed you were banned 7 days previously

    My guess is you cheated before, that's why they banned you for 30 days this time
  • smdam38smdam38 Member Posts: 2,348 ★★★★
  • BringPopcornBringPopcorn Member Posts: 9,649 ★★★★★
    smdam38 said:

    2nd time infraction, don't expect any sympathy or compensation.

    Where you getting that info from?
    Because it’s 30?
    I dunno man I just made it up, its not fun to argue with you when you are sober
  • FazhabFazhab Member Posts: 17
    nope i didnt get banned for cheats JESUSCHRIST
  • smdam38smdam38 Member Posts: 2,348 ★★★★

    smdam38 said:

    2nd time infraction, don't expect any sympathy or compensation.

    Where you getting that info from?
    Because it’s 30?
    I dunno man I just made it up, its not fun to argue with you when you are sober
    I can still argue, I swear. It’ll never happen again.

    It was a one time thing and meant nothing to me.
  • MrSakuragiMrSakuragi Member Posts: 6,828 ★★★★★
    People without a previous suspension got a 7 day suspension. Accounts that already had a 7 day suspension got 30 days like you.
  • smdam38smdam38 Member Posts: 2,348 ★★★★
    People really take this game seriously.
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,289 ★★★★
    You don't get 30 days ban for doing nothing previously
  • FazhabFazhab Member Posts: 17
    Hmm i did get ban but not for cheat i used pc but just to play arenas and got banned the pc version wasnt available at that time i guess thats why i dont like cheating man wheres the fun if you cheat in this game its better not to play it if people are cheating :(
    JESUSCHRIST
  • FazhabFazhab Member Posts: 17
    i guess you are right i should just ignore this post and wait 20 more days for my account to get unban
    smdam38
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,289 ★★★★
    Fazhab said:

    Hmm i did get ban but not for cheat i used pc but just to play arenas and got banned the pc version wasnt available at that time i guess thats why i dont like cheating man wheres the fun if you cheat in this game its better not to play it if people are cheating :(
    JESUSCHRIST

    Your android phone comes preinstalled with Google Play Store and you downloaded from there?

    Or you downloaded MCOC from a website?
  • Herbal_TaxmanHerbal_Taxman Member Posts: 2,609 ★★★★★
    edited June 14
    If you caught a 30-day bid right from the jump, they think you’re doing something.
  • FazhabFazhab Member Posts: 17
    JESUSCHRIST
    i downloaded it from google play store
  • FazhabFazhab Member Posts: 17
    Herbal_Taxman
    Ok
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,289 ★★★★
    You got banned for using emulator on a PC the first time and you got banned again this time for 30 days

    What's the reason Kabam said for your 30 days ban?

    You need to provide solid evidence of what phone you using and where you downloaded MCOC from

    Give support the evidence and get them to investigate again
  • JESUSCHRISTJESUSCHRIST Member Posts: 2,289 ★★★★
    I'm thinking they assume you done wrong bcos it's your second ban

    If you downloaded from official source using a phone from a proper brand den you should prepare the evidence and show support
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