Options
... Seriously

So I was expecting compensation when I heard others finally getting there in the mail because I got banned for no reason and the problem on my ticket was marked as #solved and then my ticket was closed and now I'm only left with questions. I use an android phone (the main brand of device that was affected by the ban wave) didn't download the game from a 3rd party software, I sent a video of my settings to my ticket as proof so I don't even know why I didn't get my ban lifted nor do I know why I didn't get the comp and now I'm just annoyed.
0
Comments
Delete the app and clear your cache. Disconnect from any and all vpns.
Click screen record, then do the following:
Click the appropriate link, and ONLY the appropriate link, from the official site:
Follow all steps as prompted to download the game via approved methods. Boot up the game, login and perform a few test tasks.
You now should have video evidence of installing a legitimate copy from approved sources. Stick to playing that version, and if this issue pops up again you'll have direct evidence. Good luck.