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Unable to Link my account help needed
Jasonpelotero4
Member Posts: 2 ★
Hello,
My name is Jason and I’ve been playing this game since 2015. Through the years I’ve played a ton and have spent a significant amount of money on the game. Through this time I took multiple breaks, but last year I finally became Valiant. This is where my frustrations began. After so much hard work I realized I was not able to get Valiant daily crystals, which at the time was a huge upgrade. Apparently the new “Summoner’s Market” is the only way of getting these, and many exclusive offers and rewards. For some reason, O was never able to connect to the store due to not knowing what email I had linked my account to. The most logical thing to try was to try my GameCenter email and that did not work. After multiple attempts with no success I decided to reach out to Kabam. Of course, there is no way for me to talk to a real person so all I get sent is a questionnaire to link a new email, which I answer to the best of my ability (even providing photo evidence of everything). Their response is always just “something is incorrect” but I have no idea what and they won’t help. It is super frustrating seeing how many people can take advantage of their proper rewards and exclusive deals and I don’t get to have those perks due to not getting help from Kabam to link my account to a proper email. I have reached out to Kabam’s email “support” four times now with no success.
Does anyone have any ideas of what else to try? Or in the odd chance that a Kabam employee sees this, could I please get some proper help to be able to enjoy this game as it is intended?
My name is Jason and I’ve been playing this game since 2015. Through the years I’ve played a ton and have spent a significant amount of money on the game. Through this time I took multiple breaks, but last year I finally became Valiant. This is where my frustrations began. After so much hard work I realized I was not able to get Valiant daily crystals, which at the time was a huge upgrade. Apparently the new “Summoner’s Market” is the only way of getting these, and many exclusive offers and rewards. For some reason, O was never able to connect to the store due to not knowing what email I had linked my account to. The most logical thing to try was to try my GameCenter email and that did not work. After multiple attempts with no success I decided to reach out to Kabam. Of course, there is no way for me to talk to a real person so all I get sent is a questionnaire to link a new email, which I answer to the best of my ability (even providing photo evidence of everything). Their response is always just “something is incorrect” but I have no idea what and they won’t help. It is super frustrating seeing how many people can take advantage of their proper rewards and exclusive deals and I don’t get to have those perks due to not getting help from Kabam to link my account to a proper email. I have reached out to Kabam’s email “support” four times now with no success.
Does anyone have any ideas of what else to try? Or in the odd chance that a Kabam employee sees this, could I please get some proper help to be able to enjoy this game as it is intended?
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Then open the game, settings> log-in options> kabam account & put the email & password.
Then it should say "account already linked. would you like to sign-in with this account?". Tap "yes" & it'll log you out of GameCenter.
Then login to Summoners Market using that kabam account & you'll get the daily crystal