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Account check

melom111melom111 Member Posts: 2
in Bugs and Known Issues
Good afternoon! I am the player of account melom111, and I've been playing your game for over 8 years now. Your work has become a deeply meaningful part of my life. Unfortunately, after a recent cleanup, my account was flagged for violations.

I admit that when I first started playing your game, I tried a third-party application, for which I received a temporary ban. Since then, for many years, I have played exclusively through the official app, manually, and have periodically made in-app purchases.

As I work as a pilot and travel to different cities and countries, your game has always complemented my daily routine. I suspect that my use of a VPN (specifically Amnezia VPN, which only provides VPN functionality) might have been misinterpreted by your system as third-party app usage. Therefore, I kindly request a review of the decision regarding my account.

Support Team cannot help with such request.

Comments

  • willrun4adonutwillrun4adonut Member Posts: 6,881 ★★★★★
    If support team cannot help, then forums definitely won't be able too. VPNs don't get you banned. It's been proven time and again.
  • melom111melom111 Member Posts: 2
    My account was falsely banned despite using the official app. Support only sends template replies without solving anything. Maybe forum staff can actually check this — especially since VPN shouldn’t affect anything, meaning it’s yet another glitch from the new system.

    #falseban #KabamSupportfail
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