No rewards

Meganaut15Meganaut15 Member Posts: 6 ★
in Bugs and Known Issues
I spun a 4* crystal and then my wifi cut out and I didn't get anything when I looked at my crystal vault I didn't have the 4* crystal

Comments

  • Alpha07Alpha07 Member Posts: 649 ★★
    edited January 2018
    Look at your roster , you might have a new 4* champ or have Awakened one. if not then look if one of your previously duped champs have higher PI. if that's the case it is because you got him/her duped.

    if it's not any of these things, then send a ticket.
  • Meganaut15Meganaut15 Member Posts: 6 ★
    I checked all my characters they're the same and no new ones either
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey there @Meganaut15. For an issue like this, you'd want to submit a ticket to Customer Support so that they can review your account data. You can submit a ticket in the game by tapping the Gear icon in the top left corner of the app, then choosing the Support option. Thanks!
This discussion has been closed.