PHC error?

cymuller25cymuller25 Member Posts: 13
in Bugs and Known Issues
So last night I got enough shards and decided to open a PHC. I put it in the crystal spinner and it started spinning as usual. After 5 seconds I tap on it to try and stop it. It kept on spinning. At first I thought I had to wait it out, so I waited for a good 3 minutes. Guess what, it kept on spinning, despite me tapping it 20 times. Since there's no way of backing out of a crystal, I closed the app and reopened it. I never got my champion. I even checked my stash to see if I got any iso 8. I was using a redmi note 3 if it helps.

Is anyone else having this issue?

Comments

  • DonaldJTrump69DonaldJTrump69 Member Posts: 147
    Woolverine314 wrote: »
    I don't spin mine, no point in watching it slooowly spin past a desirable.

    Same
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey there OP. Sorry to hear about this issue with your Crystal! If you submit a ticket to our Customer Support team, they should be able to tell you what Champion you won from the Crystal. In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Thanks!
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