Locked out of account

Does anyone know why a teammate of mine can't access his maim account due to getting a new phone? And any pointers on how he can re gain access to it? Kabam apparently does not want to help him with this issue

Comments

Sports3

Someone please help so he can rejoin the fight. Kabam isn't being any help as he has sent in multiple tickets and posted a few times in the forums and no response from anyone

Kabam Ahab

Hey Sport! I am including a link to our Knowledge Base. This will provide your friend the steps needed to transfer their account to another device.

MattScott

Locked into may account. Toss me a key.

Sports3

Thank you kabam Ahab. Finally someone acknowledges this

Sports3

He said he tried that but it did not work to get back into his main account

Boboman

Sports3 wrote: »

He said he tried that but it did not work to get back into his main account

Ask him to transfer his data

Sports3

How?

Sports3

Boboman wrote: »

Sports3 wrote: »

He said he tried that but it did not work to get back into his main account

Ask him to transfer his data

How?