connection problem

KnightmarlonKnightmarlon Member Posts: 12
in Bugs and Known Issues
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Comments

  • BigTimeBigTime Member Posts: 246 ★★
    I am having the same thing on IOS. Haven't been able to get in for an hour and a have. Been on both wifi and cell service. Neither works.
  • McBrumMcBrum Member Posts: 8 ★
    I’m also getting this on my IPhone 8. Started a few hours ago where I can’t log in on network or WiFi. I can connect via my iPad though, so not sure why it’s just my phone.
  • Renegade_DoggyRenegade_Doggy Member Posts: 358 ★★
    Same thing iphone 8
  • Renegade_DoggyRenegade_Doggy Member Posts: 358 ★★
    Took two full uninstall and reinstalls, but now am able to connect
  • Crine60Crine60 Member Posts: 1,435 ★★★★
    Same problem. This has been happening for two weeks now.
  • Powerman58Powerman58 Member Posts: 1
    Same problem can’t log on with iPad on wifi for over half a day. T4 arena might not get finished.
  • Cyttorattkiller007Cyttorattkiller007 Member Posts: 72
    Instead of updating the game they shouldd upgrade their servers!!!
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi all!

    Below are some troubleshooting steps that you should try which may help to resolve any connection issues:
    1. Try turning airplane mode on and then off
    2. Close out of the app, reboot the device and try logging in again
    3. On iOS, close the app completely, log out of Game Center, open the app again and log-in directly to your Kabam account
    4. Uninstall the game and reinstall
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