**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

connection problem

KnightmarlonKnightmarlon Posts: 12
in Bugs and Known Issues
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Comments

  • BigTimeBigTime Posts: 246 ★★
    I am having the same thing on IOS. Haven't been able to get in for an hour and a have. Been on both wifi and cell service. Neither works.
  • McBrumMcBrum Posts: 8 ★
    I’m also getting this on my IPhone 8. Started a few hours ago where I can’t log in on network or WiFi. I can connect via my iPad though, so not sure why it’s just my phone.
  • Renegade_DoggyRenegade_Doggy Posts: 358 ★★
    Same thing iphone 8
  • Renegade_DoggyRenegade_Doggy Posts: 358 ★★
    Took two full uninstall and reinstalls, but now am able to connect
  • Crine60Crine60 Posts: 1,391 ★★★★
    Same problem. This has been happening for two weeks now.
  • Powerman58Powerman58 Posts: 1
    Same problem can’t log on with iPad on wifi for over half a day. T4 arena might not get finished.
  • Cyttorattkiller007Cyttorattkiller007 Posts: 72
    Instead of updating the game they shouldd upgrade their servers!!!
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi all!

    Below are some troubleshooting steps that you should try which may help to resolve any connection issues:
    1. Try turning airplane mode on and then off
    2. Close out of the app, reboot the device and try logging in again
    3. On iOS, close the app completely, log out of Game Center, open the app again and log-in directly to your Kabam account
    4. Uninstall the game and reinstall
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