http://forums.playcontestofchampions.com/en/discussion/comment/304880#Comment_304880

This thread is now closed. We have told you when a fix is coming (17.2). We realize that this has taken a while, but there will be no Rank Down tickets. We will let you all know if there is more to add.
Seeing as patch notes for 17.2 have hit, and once again Captain Marvel is brushed under the couch, I think it's long overdue for some
rank down tickets.
You guys closed the thread in February, stemming from a September issue. And promised it would be fixed in 17.2
Butttt its not.