I can't join map5 due to chat ban

"Blastard Piyush" is my game name
I was chatting in Global chat and spammed
I know i made a mistake
I was jusy trying to recruit some members
And that's why u people banned my chat
Im really sorry i promise i won't repeat it again
But plz try to understand my problem
Due to ur ban i can't join a map5 alliance
Bcs it needs communication, and im unable to do that
Just bcz of ur ban my 2 years effort and hardwork is rotting in a map2 alliance
Plz lift my ban
Atleast lift my alliance chat ban
So that atleast i can talk to alliance members

Comments

Piyush__

Plz don't be so unfare to me
I don't want to leave the game 😭😭😭😭😭😭
Im playing it for 2 years
Plz once plz once in life listem to ur loyal supporters kabam
Don't do injustice to me
Plz lift my chat ban
Atleast my alliance so that i can communicate with members and friends

Kabam Porkchop

Hi there! Sorry to hear you’re having an issue with the in game chat. While this could possibly be a bug, it is more likely you have received an in game chat ban. We do have moderators reviewing in game chat as well as reports made by other players.

Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc…

The moderation team does not have access to in game accounts, therefore we are unable to verify if this was in fact a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation.

Contacting support:

From the Main screen, tap the grey gear icon in the top left corner of the screen. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, touch the button that states, “Need more help? Contact us” to submit a support ticket.

Due to the fact that we are unable to assist, and are directing you to contact support, this thread is now closed.