The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Arena help bug that is annoying

Everytime i get done with 3 champs after the set in arena is over the 3 champs dont appear until i use other 3 champs for another set finishes. Sometimes when i wanna request help only one appears and other 2 don't appear or vice versa and its making my arena grinding longer and more time consuming and i get less and less and I am pissed you guys at kabam don't fix these kind of things. Aren't you at all concerned that the divide against players and your company is at an all time HIGH....the divide is as wide as the damn universe and you don't seem to show a single care...and quite frankly it is insulting to me and the player base.
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