The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

lag spikes random....

WHY are there random lag spike for everyone and why the heck don't you do anything to fix it? For crying out I for one have had enough of this nonsensical tomfoolery. Why is this a thing,Why do you allow these things to happen? what in the world are you guys at kabam doing with the game? To me personally it looks like you are destroying this game to work more on a new game or something redundant as that. Get your act together or we will do it for you and leave and not deal with it anymore. Remember less people on game means less money for you...so at a business standpoint this looks very bad for you guys.
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