I should be refunded for the 3 crystals I bought from the Bleed crystal offer.

If I filed a ticket do you think I would be reimbursed for this? You can take back the 3 champs I got. None duped and don’t care for or want any of them.

https://forums.playcontestofchampions.com/en/discussion/77433/are-you-going-to-add-joe-fixit-to-5-crystals-permanently-please#latest

Comments

  • YoMovesYoMoves Posts: 338 ★★
    That's not how that works, buddy....
  • Cowboyschamploo1Cowboyschamploo1 Posts: 197
    How bout no
  • AncientTouchAncientTouch Posts: 24
    How about we settle somewhere between and you don't get anything. How's that?
  • JC_JC_ Posts: 518 ★★★
    Normally I would vote no.

    In your case, I see you on here a lot and I know that Joe Fix It is clearly your favorite character.

    Since odds are that you spend $120 because you thought you finally had a chance at a 5 star version, when in reality it was a text mistake on their end, and he was never even in there as a 5 star..seems a little unfair to you IMO.

    I bought the offers and pulled all 3 star champs, so I didn’t do well either. But I don’t deserve reimbursement because I wasn’t aiming for someone who wasn’t there.
  • zeezee57zeezee57 Posts: 2,307 ★★★★★
    Like the poster above said, your situation is clearly not the norm as you aiming for a specific champ you were led to believe was available who wasn't. Had it been stated in the description that he wasn't included, which it normally does, i assume you wouldn't have gone ahead with the purchase. Since most crystal sale descriptions like these specify that certain champs aren't in the 5* version it's reasonable for you to have thought he was in this deal. Thus, yes you should be reimbursed since it was a mistake on their part that led to the purchase in the first place.

    I know they generally don't refund for crystal purchases due to the precedent it might set, but under these circumstances, where you're a steady poster here who many of us recognize and know your affinity for the character you were hoping for, it's right for an exception to be made.
  • shchong2shchong2 Posts: 2,421 ★★★★
    If you think you have been conned by false advertisement, or if this is a scam, capture the proof and submit to Apple Store or Google Play Store and request your refund from them. I cannot judge for you, only you can decide if you have the right justification to demand it. Forget about claiming the refund from a certain company. You have much higher change to go thru Apple or Google. However, be very sure you have the right justification and you have NOT opened or used the crystals. There are cases where people's in-game account got banned after claiming refund via Apple or Google. Good luck.
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