Overheating and cannot play game for more than 15 minutes
Have to make sure to force close the app because running it in the background also heats up the phone for some time .. other applications are affected as well because of the over heating . Game time for me is significantly reduced because of these problems and it is also concerning that this is going to affect hardware as well .. lots of people will go away from this game if this keeps going on .
I have an iPhone 7 that keeps dying even when charging due to the new update. I scheduled an appointment tomorrow at the Apple store near me to get my battery replaced thanks to this game. I will not be continuing to play MCOC anymore.
Well, we might be looking at the end of the game this time. As of about 10 minutes ago, I got word from some Alliance mates via Facebook; our leader's iPhone 7 blew up in her hands. She's heading to the Accident and Emergency: if it turns out the overheating caused this, there might be blood on this app's hands. Of all the things to put you in a hospital.
OS: IOS 11.4
Device Model: iPhone X
Carrier: vzw
Wifi or Cellular Network - both/either
Phone heats up when I'm in the game, charging or not, faster when I'm charging (any charger i have, 110v , apple or anker or etc.), screen dims to about 40% brightness (brightness controls are off, it's the overheating protection). Thanks. Good luck.
Well, we might be looking at the end of the game this time. As of about 10 minutes ago, I got word from some Alliance mates via Facebook; our leader's iPhone 7 blew up in her hands. She's heading to the Accident and Emergency: if it turns out the overheating caused this, there might be blood on this app's hands. Of all the things to put you in a hospital.
Really are they ok?
It could explain many things and why kabam is in silence and scrub mode.
Fun stuff right? I feel like the mods are like Fisher Stevens and Penn going bonkers at the end of Hackers...”come at me!”
Lol not sure I would call it fun though, must be a lot of stuff going on, and it seems like it's about to get worse.
iPhone SE 64GB
Started with update with iOS 11.2x and still crashing with 11.4 (problems same severity with both)
Verizon
WiFi or LTE same situation
Battery integrity = 91%
Uninstalled and only make alliance moves on iPad now
But...apparently occurs on my iPad Pro which also started with 11.2 and now is 11.4. The heating isn’t as severe, but after 10 rounds of arena I get kicked out of game with the black screen and white spinning circle.
Doesn’t matter if plugged in or not plugged in.
USA based
Nothing even close to this happened before 19.0 update of MCOC. I have grinded arena for hours, done LOL paths straight through before with no issue.
Well, we might be looking at the end of the game this time. As of about 10 minutes ago, I got word from some Alliance mates via Facebook; our leader's iPhone 7 blew up in her hands. She's heading to the Accident and Emergency: if it turns out the overheating caused this, there might be blood on this app's hands. Of all the things to put you in a hospital.
Really are they ok?
It could explain many things and why kabam is in silence and scrub mode.
Too soon for word, but she's probably not gonna need to wait around for treatment. I tend to agree with other posts that the mods are being silenced now to avoid legal mis-steps, but if this accident ends up being laid at their doorstep, all the ass-covering in the world won't help them. Heads could - and in my opinion, probably should - roll for this.
I would not charge my phone and play the game at the same time - that is asking for more trouble. Heating a battery up to charge it plus the CPU load. Just face the facts you're not going to be able to grind till they fix it. Play sporadically (5-10 min increments for AQ/AW and small quests). Let your phone cool down and repeat. That's if you really can't kick the habit.
Device isn't heating up, but horrid lag when coming out of fights, AQ/AW/SQ maps load very slowly and the loading screen is popping up way more often than normal
Guys. I notified Apple about this. Since its creating hardware damage, I don’t think this should be left only to Kabam.
Hopefully they can help take measures to protect our hardware.
Maybe if others do the same, we can get some action in solving this.
My phone gets really hot, the game gets choppy and laggy. Eventually, the phone will restart. It was at it's worst during play in the first level of this month's uncollected event. Really hot. The screen dimmed and the phone started going very very slow. I had to quit the game. The whole phone began to run super slow. It was pretty bad.
People, you need to keep us updated with the overheating issue
We need a feedback, we are not playing but you guys made a game where we need to play all day long (I do not like that, but it’s the game.
You need to do something.
It’s 5 days since launch of v19.0
You did **** with AQ
Rollback this update
Test the new version
And give us, at first, respect
Then give us daily feedbacks
At last give really good rewards
This game is overheating my phone and causing it to turn off thus I’m loosing battles and time that I would be playing arena to get units gold bcs and phc shards as well as try to place high to get featured characters. What is being done to fix the problem? And is Kabam putting out some type of compensation because the problem was caused by there update?
Hello, I really enjoy MCOC and I would hate to stop playing. I will tho if my phone battery is literally going to melt. If anyone's experiencing this and has a way to fix it and can let me know that would be awesome!
Is there any insight on the iPhone issue. I’m not going to lie I enjoy playing the game but I haven’t really been able to run event or arenas... any information on this matter would be helpful.
I just want the game fixed. I will eat the loss on this iPhone it’s my secondary device and not worth my time to seek restitution. I will not put my primary device at risk until this is 100% resolved. I’m very disappointed...
Well, we might be looking at the end of the game this time. As of about 10 minutes ago, I got word from some Alliance mates via Facebook; our leader's iPhone 7 blew up in her hands. She's heading to the Accident and Emergency: if it turns out the overheating caused this, there might be blood on this app's hands. Of all the things to put you in a hospital.
Really are they ok?
It could explain many things and why kabam is in silence and scrub mode.
Fun stuff right? I feel like the mods are like Fisher Stevens and Penn going bonkers at the end of Hackers...”come at me!”
Lol not sure I would call it fun though, must be a lot of stuff going on, and it seems like it's about to get worse.
They've waited too long to pull the game. As there has been new contents that ppl have finished and new champs it would be quite the effort for them to rollback and then when it's fixed give everyone their stuff back. They just need to put the game down for emergency maintenance and communicate from there.
Seriously, what will we miss out on? An event quest and a poor impersonation of rifts??!
At least we would be able to play the game for longer than 10 minutes! I’ve already missed 6 days of the event quest, arena, events, so just roll back and let us play, then re-introduce the update.
Allowing things to continue as normal seem shocking
Comments
Overheating and cannot play game for more than 15 minutes
Have to make sure to force close the app because running it in the background also heats up the phone for some time .. other applications are affected as well because of the over heating . Game time for me is significantly reduced because of these problems and it is also concerning that this is going to affect hardware as well .. lots of people will go away from this game if this keeps going on .
WE ARE EXPECTING A REPLY KABAM .
iPhone 7
Sprint
Cellular data
I have an iPhone 7 that keeps dying even when charging due to the new update. I scheduled an appointment tomorrow at the Apple store near me to get my battery replaced thanks to this game. I will not be continuing to play MCOC anymore.
Device Model: iPhone X
Carrier: vzw
Wifi or Cellular Network - both/either
Phone heats up when I'm in the game, charging or not, faster when I'm charging (any charger i have, 110v , apple or anker or etc.), screen dims to about 40% brightness (brightness controls are off, it's the overheating protection). Thanks. Good luck.
Really are they ok?
It could explain many things and why kabam is in silence and scrub mode.
Lol not sure I would call it fun though, must be a lot of stuff going on, and it seems like it's about to get worse.
Started with update with iOS 11.2x and still crashing with 11.4 (problems same severity with both)
Verizon
WiFi or LTE same situation
Battery integrity = 91%
Uninstalled and only make alliance moves on iPad now
But...apparently occurs on my iPad Pro which also started with 11.2 and now is 11.4. The heating isn’t as severe, but after 10 rounds of arena I get kicked out of game with the black screen and white spinning circle.
Doesn’t matter if plugged in or not plugged in.
USA based
Nothing even close to this happened before 19.0 update of MCOC. I have grinded arena for hours, done LOL paths straight through before with no issue.
Device Operating System: 11.4.1
Mobile Carrier: No
WiFi Only
Game Version 19.0.0
Game Mode: In which game mode did the error occur - Arena
Champions Affected - ALL
Active Boosts: Are you using any boosts when you experience this issue? - No
I have updated Operating System: to 11.4.1, I was in arena for 4 rounds of matches. The game stopped, I was returned to home screen
Will test arena tomorrow - A bit oF Quest and AQ today
Members/Players - we need to confirm that the latest update has reduced overheating and no further OS shutdowns
I don't expect to Kablam to report any updates, now that there is a new OS from Apple
I hope this update does work and we can get back the game .
iPhone 8
AT&T
Both Wifi and Cellular
Device isn't heating up, but horrid lag when coming out of fights, AQ/AW/SQ maps load very slowly and the loading screen is popping up way more often than normal
Also pathetic that they haven’t disabled aq and aw.
They probably want to get every last penny they can out of AQ and AW before they go belly up.
Device Model: iPhone 7
Carrier: T-Mobile
Wifi or Cellular Network: Both
Heats up, lags, freezes and phone restarts.
Hopefully they can help take measures to protect our hardware.
Maybe if others do the same, we can get some action in solving this.
Device: iPhone 6S
Carrier: ATT
Wifi
My phone gets really hot, the game gets choppy and laggy. Eventually, the phone will restart. It was at it's worst during play in the first level of this month's uncollected event. Really hot. The screen dimmed and the phone started going very very slow. I had to quit the game. The whole phone began to run super slow. It was pretty bad.
We need a feedback, we are not playing but you guys made a game where we need to play all day long (I do not like that, but it’s the game.
You need to do something.
It’s 5 days since launch of v19.0
You did **** with AQ
Rollback this update
Test the new version
And give us, at first, respect
Then give us daily feedbacks
At last give really good rewards
@kabam this is disappointing to the highest degree
Truth!
We've posted an update on the status of our investigation into this issue and will continue to provide updates in that announcement thread.
At least we would be able to play the game for longer than 10 minutes! I’ve already missed 6 days of the event quest, arena, events, so just roll back and let us play, then re-introduce the update.
Allowing things to continue as normal seem shocking