**BANQUET EVENT PSA**
To fully participate in the upcoming Banquet's Alliance Event you will need to be in your alliance for 14 days prior to the event's start date on December 20th. That means, stay in your alliance from December 6th onwards to enjoy all there is to offer in the Banquet event.
**Not Another Anime Reference Solo Event Returning**
This solo event has been fixed and will appear in game again on December 10th and will run through the 17th.
Reminder: This event is available to Paragon+ Summoners
INCOMING BUG FIX:

We'll fixing an issue with the Side Quests where all difficulties had the same Selector rewards.

We've fixed the Selectors in Threat Levels 4, 3, 2 and 1 to no longer contain rewards for Progression levels above the target audience.

Threat Level 4 rewards cap out at Thronebreaker
Threat Level 3 caps out at Cavalier
Threat Level 2 caps out at Uncollected
And Threat Level 1 has rewards for Proven

my rewards missing and kabam staff simply replied my ticket without checking the bracket

What happen with kabam services ??? Im at beginner bracket scored the score higher than the 1st rank player's score but I dont get the rank reward and kabam dont respond my ticket elaborately , seems this company is really cheating with lower bracket players which not spending much money on their game . This is shame for a big company that earn million dollars but cheating the players rewards and not seriously in responding to their application users ( game player ) which it is considered as a bad services from this company

Comments

  • DemonzfyreDemonzfyre Posts: 20,156 ★★★★★
    Then you probably arent in the beginner bracket
  • arksarks Posts: 25
    I confirm because those winner list appeared on my account event and Im just being excluded
  • Mirage_TurtleMirage_Turtle Posts: 1,868 ★★★★
    Do you have pictures?
  • Crooked_Sprook1Crooked_Sprook1 Posts: 294 ★★
    Chase up that ticket and send a screenshot
  • arksarks Posts: 25
    yes I have and already attached on that replied email
  • arksarks Posts: 25
    u24z8c88pyg7.jpg
    b6ccnulpcnud.jpg
  • arksarks Posts: 25
    and weird thing is , my personal rank on that event is not listed out which is unknown til now , where usually always list a number where you place as your final rank , no matter u reach the milestones or not getting into the 11-20% rank rewards at all but on mine no number only listed as (-)
  • arksarks Posts: 25
    this is really show , how unprofessional and irresponsible the game team and the support team in solving problem for their aplication users , no wonder many spenders on this game sending dispute for getting refund of money they spent , too many issues on this game recently while the game team and support just sitting in front of their computer and be a keyboard warrior and simply replying their customers complaint with same sentences again and again without checking elaborately what is the actual matter , truly dissapointing
  • Mirage_TurtleMirage_Turtle Posts: 1,868 ★★★★
    Do you have any pictures that display your personal score/rank? The pictures you provided are generic and don't really show anything relevant.
  • AddyosAddyos Posts: 1,090 ★★★★
    edited July 2018
    Posts like this should have a "Confused" button. I have no idea what I'm supposed to look for. Are we talking about an arena rank or score, or some 7-hour or 22-hour daily event rank or score. I'm confused 😐
  • DemonzfyreDemonzfyre Posts: 20,156 ★★★★★
    arks wrote: »
    this is really show , how unprofessional and irresponsible the game team and the support team in solving problem for their aplication users , no wonder many spenders on this game sending dispute for getting refund of money they spent , too many issues on this game recently while the game team and support just sitting in front of their computer and be a keyboard warrior and simply replying their customers complaint with same sentences again and again without checking elaborately what is the actual matter , truly dissapointing

    If you showed them these screen shots, I would be closing your tickets as well. You dont show anything here saying what your rank was compared to everyone else. So nothing to go off of.
  • RogueKing13RogueKing13 Posts: 188
    Only commenting to get notifications of new comments...
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