Reset Password [Merged Threads]
codefreak
Member Posts: 1
Reset password feature is not working. I do not receive an email. I have tried about 5x now!
I really need this feature to work again so I change fix a problem I have with the security of my account!
I really need this feature to work again so I change fix a problem I have with the security of my account!
Post edited by Kabam Lyra on
3
Comments
Where are you requesting the password reset from?
If you are still having an issue with the password reset, please reach out to support for help using this form.
Aside I have email and answer all those long questioned from Kabam and yet till now I have not receive any further update . Please help us and don’t keep us in the dark.
The respond is really bad !!!!!!
You are not helping me at all and without solve my problem you close the ticket .. what the hell is ghis .
I am asking how to check the in game purchase from iPad and you not able to help but keep repeating the answer and ask me to click the stupid link.. this won’t help
Do you understand English???
Don’t expect me to invest my time in any of your game anymore .... useless support
If someone were compromised and stripped n the period between trying to reset the password and when it actually occurs, is Kabam going to take responsibility?
Your support team is telling people to use the in game reset function, which does not work.
Seriously?
The issue with password resets should now be resolved, so if you were having the problem please try again. Sorry for the confusion!
How long it took you guys?
From the very beginning I told ya its a global issue
Why nobody took it serious?
You needed 2 weeks of people complaints to see that the issue is impacting tousands on them?
Why there was no single check by somebody before?
Maybe you need to hire a proper incident manager cuz u dont have any?