Good evening,
I appreciate you taking the time to read this. I am not a person who complains or tries to make waves over simple things that occur within the game. I have been playing this game for over a year-and-a-half now and have never been frustrated like I am at the moment. I work incredibly hard to stay consistent and have not missed a single day of logging in in over 15 months. Every month I beat heroic, master, & uncollected. After beating master, I started uncollected and got back to the boss adaptoid about an hour ago. I was put in an unreasonable position, where I was completely defenseless and unable to progress. I used 4 boosts and countless health. Over the past month I have saved over 1,250 units. I cycled through every bit of that in purchasing over 30+ revives. I was using an awakened 5* Hyperion over 10K and literally made zero difference. Not only did I waste over an hour of my time, but I wasted all of those units, and I am in an unwinnable position now.
I am literally shocked that there was no solution or way to get around this. I don't know how anyone could possibly look at this as anything other than an oversight and I gave it everything I could with multiple high-level Champs, only to have been left feeling distraught. I know that you're unable to give me that our of my life back or progress me further in the game. I am going to ask you to Simply restore the units I used on that single fight. I know that you can see exactly what was use there and can fully understand what occurred. I have been a loyal fan of this game and never asked for anything. I ask that you please recognize the situation and take action as soon as possible, so I can restore some semblance of desire to play the game. I greatly appreciate your consideration in this matter and look forward to your response. Have a wonderful evening.
User Id: Khonshu2099