requesting password reset not working

i've requested to have my password reset but im not receiving any emails, i checked the spelling and i also checked the spam folder. any help would be great

Comments

Kabam Lyra

Hi! Please reach out to our support team for help with your password. You can reach them by going to the gear icon in game and clicking "Support" under the Account header or by using this form.

HerrPopop

Kabam Lyra wrote: »

Hi! Please reach out to our support team for help with your password. You can reach them by going to the gear icon in game and clicking "Support" under the Account header or by using this form.

He forgot his password

larry_chan

Hi! Please reach out to our support team for help with your password. You can reach them by going to the gear icon in game and clicking "Support" under the Account header or by using this form.

I want to change my password and I have the same problem, I am in China, I have to login this forums with VPN, and I can't access the link to the form neither.
How can I change my password?

winterthur

Hi! Please reach out to our support team for help with your password. You can reach them by going to the gear icon in game and clicking "Support" under the Account header or by using this form.

That link is invalid.

Use this instead.
https://help.kabamsupport.com/hc/en-us/articles/360052816631-Kabam-ID-Password-Reset

Click on the link highlighted in yellow.