In game purchase

WillTWillT Member Posts: 98
My son purchased this earlier from the unit store


Kabams FAQ didn't really shed any light on the subject...

This was over 2 hours ago and he hasn't received the purchase. The option to buy it has now disappeared from his unit store which I assume means its gone through.

Is it normal for it to take this long to receive it or had something gone wrong ?

Comments

  • PantherusNZPantherusNZ Member Posts: 2,264 ★★★★★
    What level is his account?

    When I purchased it I got the in game emails with prizes pretty quickly afterwards. Maybe restart the game?
  • WillTWillT Member Posts: 98

    What level is his account?

    When I purchased it I got the in game emails with prizes pretty quickly afterwards. Maybe restart the game?

    He's level 50 and had tried restarting the game a few times
  • PantherusNZPantherusNZ Member Posts: 2,264 ★★★★★
    Hmm, definitely send in a support ticket then as that doesn't sound right.
  • WillTWillT Member Posts: 98
    Ok thank you.
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