**Mastery Loadouts**
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Can't Collect Rewards [Merged Threads]

Nextgen1989Nextgen1989 Posts: 3
edited November 2019 in Bugs and Known Issues
can't collect fantastic family and foes rewards.. restart again and again but still the same
Post edited by Kabam Dijon on
«13456710

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    KingpinamosKingpinamos Posts: 87
    Me too
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    Peter116Peter116 Posts: 8
    Yea I’m the same. This definitely happened after the emergency maintenance. Even when I go to claim them from inventory it comes up that there are connection issues.
    This is ridiculous, please sort this out Kabam!
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    Sbt3Sbt3 Posts: 35
    Same issues here can’t claim the objective rewards.
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    Remy88LebeauRemy88Lebeau Posts: 19
    When I go to claim my rewards every time it will send a message "can't connect. Check your connection" I don't even want to try arena grinding (which is what I was doing before this maintenance)
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    Viper83Viper83 Posts: 210
    Same here
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    Can’t collect special rewards either
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    New pain
    after another...
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    DorianGrayDorianGray Posts: 23
    Same problem for me, and I somehow have items from three seperate things in one set of rewards.
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    Nextgen1989Nextgen1989 Posts: 3
    bug after bugs.. this is new one, got disconnected when i want to claim other rewards
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    I can’t claim any rewards either
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    I completed the fifth level of Win Fights Against Villains but cannot claim the reward. Is this part of the ongoing issue with the game?
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    Gaurav363Gaurav363 Posts: 37
    edited November 2019
    While claiming rewards game says please reconnect...happening for last 10 min @Kabam Miike
    Post edited by Kabam Dijon on
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    En2100En2100 Posts: 14
    Yup won’t let me claim the legendary crystal from the merc mission
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    McGMcG Posts: 30
    I completed all fights against villain champs, but I can’t claim reward.
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    AlexAvalonAlexAvalon Posts: 655 ★★★
    Same :/
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    @Kabam Miike, when I was completed with the objective milestones for hero and villain tags, i pressed claim at the rewards, and it wouldn’t let me claim my rewards at all, please fix this bug!! I can't still claim them because of the bug!!
    P.S Arena is still not working
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    Gaurav363Gaurav363 Posts: 37
    same here
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    Is happening to me too, I just posted a discussion about this.
    I’m glad you noticed this bug!
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    ViperKingVViperKingV Posts: 111

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    Same issue here. I'm getting annoyed that it's not letting me.😑
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    Nah01Nah01 Posts: 243 ★★
    Same here.
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    BooperXLBooperXL Posts: 42
    Same here plus it won’t let me claim iso from duping a 4* champ
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    JiNTarkanJiNTarkan Posts: 22
    Same with me, cannot claim rewards
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    I am having a similar issue now that have completed the final tier of fights against villains. Messed up part is the rewards would finish my next 5*....
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    Mr_ZMr_Z Posts: 29
    Yeah just had the same problem too
This discussion has been closed.