A friends device and account device does not even show the option or token to "Choose Your Side". Perhaps they have removed this to implement a fix.... just wishful thinking....
We just want an answer or update on this issue. I understand that it's only affecting a small portion of the game's players, but had this been an issue for everyone there would have been emergency maintenance hours ago for this.
After making a choice, I played a few quests, went into items and saw there was the selection item unopened. I clicked on it and was forced to select again. It crashed the game and now is presented after the login screen only to crash again.
I got a reply from Kabam Support at 19:44 EDT (US). In short, they are aware of the problem and are working on a correction, please wait for a resolution. From Kabam: "Your understanding is greatly appreciated in this matter ...."
It's been an issue for roughly 6 hours now, are there any updates for us? I can't do anything game related and let's not forget it's time for both AQ and AW placements.....I do not want to click the other side until I am assured by Kabam that
1) I won't get banned 2) I will be able to collect the rewards for the side I wanted to originally pick.
Please answer these questions Kabam. I've missed out on Arena time and prime quest time these last 6 hours and it's getting close to bedtime.
This is unfair 7 hours without being able to enter, many of us spend money on the game and even waiting, we all need an answer and a very good compensation, as well as the full prizes of the deeds and arenas, because perhaps many will expel us tomorrow of the alliance because we cannot support our colleagues.
Hour 7+, still no answers aside from Kabam is aware and looking into it. Is this going to be fixed today? At this point, are us affected by it going to see any compensation on this issue? I would like any update on this, aside from you're aware of it.
I've got the same issue. Just in case this isn't fixed soon - I was able to force close and log back in to claim daily rewards before being hit with the loop again. At least I won't miss my 6* shards/t2 alpha at the end of the month. GL people! Hopefully its cleared up soon with possible compensation....
Same thing happening here completely stuck I’ve already completed master and epic and now I just logged back in and it’s asking me to choose a side again. Deleted the app reinstalled logged out logged in the screen keeps popping up with a disconnection error in the corner!
Comments
Android 9 device, realme x2 pro.
It's not possible to play anymore.
Reinstalled it but it doesn't help.
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Will i get banned for doing both sides
For instance, if you chose to Follow the Ancient one earlier today, select Worship Apocalypse to get out of the loop.
Edit: just noticed I now have both sides unlocked.... will not be trying to exploit a bug and play both sides... but at least I can play the game now
I can’t pass the choose a side window
Already reinstalled the game and nothing
1) I won't get banned
2) I will be able to collect the rewards for the side I wanted to originally pick.
Please answer these questions Kabam. I've missed out on Arena time and prime quest time these last 6 hours and it's getting close to bedtime.
@Kabam Miike
@Kabam Zibiit
@Kabam Vydious
@Kabam Lyra
@Kabam Porthos
This is unfair 7 hours without being able to enter, many of us spend money on the game and even waiting, we all need an answer and a very good compensation, as well as the full prizes of the deeds and arenas, because perhaps many will expel us tomorrow of the alliance because we cannot support our colleagues.
@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos