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Incursions stuck [Merged Threads]

Pratham26Pratham26 Posts: 21 ★
edited April 2020 in Bugs and Known Issues

So I got into incursions , did two rooms with a random and stopped as my partner had to leave . Then got into another try with a few 4 star 3 30. Then the game crashed and I was kicked out , cant seem to get in now. It just gives me the problem connecting symbol and crashes my game . I know that this isn't an internet problem as I explored heroic a few minutes ago , when I did so I didn't touch the incursions tab . I remember something like this happening with dungeons too. Anyone else facing the same issue ?
Post edited by Kabam Lyra on
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    xKillxKill Posts: 6 ★
    I'm having the same issue. I started an incursion with a random summoner and my game crashed as it started. Now I can't seem to get I to the incursion. It just gives me the connecting icon and them my game crashes.
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    DeckardRJDeckardRJ Posts: 43 ★
    I'm having the same issue, everytime I try to enter a network issue icon pops up
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    Nybin1359Nybin1359 Posts: 1
    Same here since this morning!! Cant get in and shows network error but other quests are fine 😬
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    Kabam MiikeKabam Miike Posts: 8,215
    We are aware of this issue and are working on a fix.
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    Still_Worthy_1Still_Worthy_1 Posts: 69 ★
    Shall we get anytime of compensation????
    As it ruin your whole day and don't know who much time it take to be corrected.
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    Pratham26Pratham26 Posts: 21 ★
    Kabam Miike said:

    We are aware of this issue and are working on a fix.

    Thank you for the quick reply . I hope this get's fixed soon . It Sucks to sit out when the other's are doing this .
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    Avitale3Avitale3 Posts: 34 ★
    I’m still experiencing the same issue. Day 2! I can do everything else, as long as I do not attempt Incursions. If I try incursions game shows red connection trouble light. Then nothing works. I close and reopen, I can play anything as long as I avoid incursions....
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    mydnightmydnight Posts: 671 ★★★
    It's a regional issue. If u have access to a VPN that is based east coast USA or somewhere in Canada, it will work.
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    NewEraWaveNewEraWave Posts: 4 ★
    Thank God im not the only one... Im having the same Issue im currently at 19k artifacts and wanted to grind for more. If kabam can't find a fix we might have to miss out on the first week of Incursions and wait for the reset which would really suck..... Otherwise i enjoyed Incursions when i was able to play it properly.
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    NewEraWaveNewEraWave Posts: 4 ★

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    N_Romanoff6N_Romanoff6 Posts: 10 ★
    Same thing is happening for me. It's really frustrating
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    paw_patrolpaw_patrol Posts: 0 ★
    My incursions are blocked and i am lousing rewards🥴
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    NiljoNiljo Posts: 3
    Yeah, @Kabam Miike knows of this issue and he's looking into it. But what of all the rewards that we're missing as we are unable to play incursions.
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    Pratham26Pratham26 Posts: 21 ★
    NewEraWave said:

    Thank God im not the only one... Im having the same Issue im currently at 19k artifacts and wanted to grind for more. If kabam can't find a fix we might have to miss out on the first week of Incursions and wait for the reset which would really suck..... Otherwise i enjoyed Incursions when i was able to play it properly.

    I think they'd find a way to compensate us if we miss the whole week . But I expected such a thing to happen . It is a huge game mode and update.Let's just hope this get's fixed by tomorrow .
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    NiljoNiljo Posts: 3

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    NiljoNiljo Posts: 3
    Anyone knows by when the issue will be resolved, cause it's been a while and no response yet. To be honest it was really good playing incursions.
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    DanThaMan123DanThaMan123 Posts: 53 ★
    Same issue for me. I made runs with friends but when I tried with random partner, locked up right away. Started yesterday about 7pm and still going on today at 9:40am.
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    Dere101Dere101 Posts: 7 ★
    I left a match and I don’t know if my partner did and now it only says continue on the incurtions tap and when I click it the game crashes. However the other game modes are working unless I click the continue button on incurtions then the game crashes. Please fix this because I want to play incurtions. I have an apple iPhone thx.
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    ToastedToasted Posts: 3 ★


    Yep. There should be compensation for this cause everyone else is getting so much more time than us.
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    Lovebox1986Lovebox1986 Posts: 17 ★
    This has effected the rest of my game modes as well now all my fights are super laggy
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    MightyHMightyH Posts: 23 ★
    I tried starting incursions last night for the 1st time & it froze kicked out the game said check connection now when I Try start new one i can’t get into match up as it just looses connection I asked a friend to invite me but says I can’t join until I finish or leave the 1 I’m in but it just freezes & can do nothing ?? Any suggestions
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    Lovebox1986Lovebox1986 Posts: 17 ★
    At least the rest of your game is working the same thing happens to me but the other modes are not working properly now too
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    NewEraWaveNewEraWave Posts: 4 ★
    Idk if Kabam can fix this without shutting down Incursions for everyone... I would hate to ruin the fun for ppl who are lucky enough to push rooms but at the same time I want to push rooms too!! Tough call i hope we get a chance to get back in
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    Donniestanley1978Donniestanley1978 Posts: 7 ★
    my game is not allowing me to do incursions I started a fight yesterday and then it froze and kicked me out and I haven't been able to go in since
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    AgentDoom9AgentDoom9 Posts: 263 ★★
    Dere101 said:

    I left a match and I don’t know if my partner did and now it only says continue on the incurtions tap and when I click it the game crashes. However the other game modes are working unless I click the continue button on incurtions then the game crashes. Please fix this because I want to play incurtions. I have an apple iPhone thx.

    Same exact thing happened to me. On IPhone using the random match maker.
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    RockwillRockwill Posts: 1
    Kabam the incrusions have and issuse where on certain android devices the incrusions feature when selected will not open and show reconnecting
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    RockwillRockwill Posts: 1
    Pls share i need my incrusions rewards i have miss two days already
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    Bigo1Bigo1 Posts: 1 ★
    Game has me lock out. It’s says continue but I can’t click on it. The WiFI symbol comes up. But it allows me to play in the other games. My invite partner also is having the same problem
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