**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Crashes after game.

SEALteam6SEALteam6 Posts: 91 ★
in Bugs and Known Issues
At first this was not a big problem because the rol rewards are not that great so I don’t mind much what happened. But later today when I was fishing 5.2.4 the same bug hit and my connection crashed and I lost all my progress like in rol. This is a big problem that needs to be solved because it has taken me 20 attempts to get to 5.2.4 and once I finally made it the network crashed and I lost all my progress. I think I deserve some decent compensation and my progression through rol and 5.2.4 to be updated. I am so sorry for this bug I really hope it gets fixed. I would like some rol rewards and 5 star shards compensation. Not anything crazy but whatever you guys think is fair. Thank you for your time.

Comments

  • SuperiorSymbioteSuperiorSymbiote Posts: 1,862 ★★★★★
    Compensation appreciated but not necessary
  • NeotwismNeotwism Posts: 1,803 ★★★★★
    SuperiorSymbiote said:

    Compensation appreciated but not necessary

    Why do you think you need compensation?
  • SEALteam6SEALteam6 Posts: 91 ★
    Because I tried doing realm of legend multiple times and 5.2.4 and I finally got it then my network stopped working. It’s fine if I get no compensation but I would at least like my progression to be updated
  • SEALteam6SEALteam6 Posts: 91 ★
    I have a screen recording but I can’t use that in this.


  • NeotwismNeotwism Posts: 1,803 ★★★★★
    The 2 accounts from the same person is what was confusing me. I thought someone else had something happen.
  • SuperiorSymbioteSuperiorSymbiote Posts: 1,862 ★★★★★
    edited April 2020
    I said appreciated not necessary
    Key part being “not necessary ”
  • NeotwismNeotwism Posts: 1,803 ★★★★★
    The OP also said they deserve decent compensation. That doesn't sound the same as not necessary to me.
  • SuperiorSymbioteSuperiorSymbiote Posts: 1,862 ★★★★★
    I mean it would be nice but it’s kinda annoying to see everybody begging for it it would be nice but it’s not needed
  • FF10FF10 Posts: 214 ★★
    Device ? @SEALteam6
  • SEALteam6SEALteam6 Posts: 91 ★
    Compensation definitely is not needed but I would really want my progression to be updated in realm of legends and 5.2.4. I really hope someone who can help see this
  • SEALteam6SEALteam6 Posts: 91 ★
    I have an iPhone 7
  • NeotwismNeotwism Posts: 1,803 ★★★★★
    It's just 1 fight. It would be much easier to simply redo the match instead of asking for compensation.
  • SEALteam6SEALteam6 Posts: 91 ★
    It was one fight but they were both bosses of realm of legends and 5.2.4 and those both took me multiple attempts and a lot of units which I don’t have anymore. So I can’t redo the fight before I get better. Get better champs. And get more units. I just think my progression should be updated
  • SEALteam6SEALteam6 Posts: 91 ★
    Device and Model: iPhone 7

    Device Operating System: iOS 13

    Cellular or WiFi: both

    Game Version Installed: 19.1

    Game Mode: 5.2.4 and realm of legends.

    Description of the Issue: After fighting bosses the fight freaked and when I restart the game I loose all my progression of the quests.
  • SEALteam6SEALteam6 Posts: 91 ★
    I am actually done with this game. I was redoing 5.2.4 and when the boss was at 1 percent the game lost connection. This is actually making me mad. I might leave this dumb game
  • lowlevelplayerlowlevelplayer Posts: 4,292 ★★★★★
    SEALteam6 said:

    I am actually done with this game. I was redoing 5.2.4 and when the boss was at 1 percent the game lost connection. This is actually making me mad. I might leave this dumb game

    it's your issue, not Kabam's. Get better internet if you really want to do it
  • NeotwismNeotwism Posts: 1,803 ★★★★★
    I've not had a problem with the game disconnecting in ages. It may just be your connection.
  • SEALteam6SEALteam6 Posts: 91 ★
    You guys might be right but it didn’t start happening to me until recently. I have good connection. Thanks
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Please share this information in the iOS performance thread at the top of the known issues section.
This discussion has been closed.