The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

Game Crash on iOS on Launch [Merged Threads]

AHawkJockAHawkJock Member Posts: 45 ★
edited May 2020 in Bugs and Known Issues
When I tap on the game, it nearly instantly crashes, just shows for the Marvel Logo for a second then crashes. Playing on IPad Air A1474.
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Comments

  • bdawg923bdawg923 Member Posts: 764 ★★★★
    Was working earlier today. Now it just crashes. iPad pro 13.3.1. Happening to a few alliance mates too.
  • Shamir51Shamir51 Member Posts: 1,119 ★★★★
    Happening to me as well on iPhone XS Max
  • Ceo_WakefordCeo_Wakeford Member Posts: 128 ★★
    Same ,my device iphone xs max
  • LexSaviLexSavi Member Posts: 216 ★
    Same here. Playing on IPad Pro. Deleted and reinstalled game and issue persists.
  • DarthCorleoneDarthCorleone Member Posts: 42 ★
    Same. iPhone 11 Pro
  • Sieger7999Sieger7999 Member Posts: 48 ★
    Same iPhone XS max
  • wingedWarrior2099wingedWarrior2099 Member Posts: 124 ★
    Same iPhone 8
  • LexSaviLexSavi Member Posts: 216 ★
    I detect a theme so far. IOS and MCOC not playing nicely?
  • branflakes8branflakes8 Member Posts: 3 ★
    I’m having same issues as well on iPhone 8 Plus. I’ve tried deleting and reinstalling but the problem persists
  • branflakes8branflakes8 Member Posts: 3 ★
    I’m having the same issues as well on iPhone 8 Plus. I’ve tried deleting and reinstalling but the problem persists
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    edited May 2020
    Same issue, and also happening with Line app. Are they using the same web host or something?
  • Goji88Goji88 Member Posts: 37 ★
    This is also happening to me; however, it isn’t just this game. Multiple applications just crash right after opening it. I’m on iPhone 11 Pro Max. I think this is an iOS bug. So odd.
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    Line app too
  • phil56201phil56201 Member Posts: 987 ★★★
    Doing it for me too. And all other aps as well.
  • BobaFergBobaFerg Member Posts: 2
    Same issue. iOS iPhone 8
  • o_oo_o Member Posts: 835 ★★★★
    Same, thought i was going crazy
    iPhone XR

    Oddly, Line as well... only MCOC and Line :o
  • LeNoirFaineantLeNoirFaineant Member Posts: 8,675 ★★★★★
    Same issue and it was working an hour ago.
  • Sieger7999Sieger7999 Member Posts: 48 ★
    Looks like it is an iOS issue, not MCOC. I have the same issue with games like Pokémon go
  • Lvernon15Lvernon15 Member Posts: 11,598 ★★★★★
    Happening to me iPhone 7
  • FallencircusFallencircus Member Posts: 339 ★★★
    edited May 2020
    Same for me on iPad Pro 12.9” and iPhone XS Max. Have deleted and tried to re-install, same result. ipad is on 13.3., iPhone is on 13.4.1.
  • Il_JooOIl_JooO Member Posts: 484 ★★
    Same issue ONLY happening on marvel app
  • Shamir51Shamir51 Member Posts: 1,119 ★★★★
    Interesting some of you are having issues with Line and other apps. My issue is MCoC only- Line working fine and all other apps too.
  • kfd2010kfd2010 Member Posts: 423 ★★
    edited May 2020
    Same. Big iOS issue it looks like. Happens with MCOC, Wordscapes, and occasionally line. My girlfriend can't open her Spotify.

    iPhone 8 here
  • Goji88Goji88 Member Posts: 37 ★
    I am having the same issue. It happens with other apps besides MCOC. I’m on iPhone 11 Max Pro.
  • ZAKKY1ZAKKY1 Member Posts: 17 ★
    I am also having this issue start happening 15 minutes ago.
    Device: IPhone 11
    Tried reinstalling game didnt work
    Forced closed app multiple times
    Tried launching in aeroplane mode as soon as i turn off game closes
    Signed out of Game Center and loaded game still no luck
  • ERockHDERockHD Member Posts: 54 ★
    Same issue with game crashing on my iPhone 11.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Is anyone experiencing this NOT on iOS?
  • clcubingclcubing Member Posts: 29 ★
    Same issue on iOS
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey everyone, we've let the team know so they can look into this. If you haven't already, could you let us know what model of device you are using and what version of your OS you currently have downloaded?
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    Twitter thinks it's a Facebook SDK issue. Seems like any apps using it are crashing on iOS
This discussion has been closed.