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Only Getting Error In AA Arena

Henrytfu_41Henrytfu_41 Posts: 70 ★
in General Discussion
Everything works with the exception of the AA arena, even other arenas. Is this a known issue?
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    HarpsHarps Posts: 33 ★
    Same nonsense here!

    Arena works fine if you wasn't in a arena fight when game went down. We are effectively locked out of arena!

    Lost an hour grind time so far.......
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    Kabam MiikeKabam Miike Posts: 8,215
    Hey All,

    Did this come up after the Server Downtime or were you experiencing this beforehand?
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    Henrytfu_41Henrytfu_41 Posts: 70 ★
    This was after downtime. Was fine beforehand.
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    The_OneThe_One Posts: 2,936 ★★★★
    I saw this earlier after I paused an arena fight and the game timed out.
    I pressed OK and the arena reset but I'd lost the match
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    Henrytfu_41Henrytfu_41 Posts: 70 ★
    Is there a way to close out that match (even if it takes a loss)?
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    HarpsHarps Posts: 33 ★
    Yes after server downtime. Was fine before.
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    The_OneThe_One Posts: 2,936 ★★★★
    Henrytfu_41 wrote: »
    Is there a way to close out that match (even if it takes a loss)?

    I just pressed ok on the error message.
    Have you tried force closing the game?
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    Henrytfu_41Henrytfu_41 Posts: 70 ★
    I did try pressing ok and force closing...no luck
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    HarpsHarps Posts: 33 ★
    Tried many times. Also tried 3 different devices. 2 android 1 apple....
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    Kabam MiikeKabam Miike Posts: 8,215
    Can you both try again now? You may need to force close and reopen again.
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    Henrytfu_41Henrytfu_41 Posts: 70 ★
    That did the trick...thanks! Anything that can be done about the time lost? Was on my lunch break at work and lost valuable grinding time
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    HarpsHarps Posts: 33 ★
    Was kicked out of arena but didn't lose my streak. Thanks :-)
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    Kabam MiikeKabam Miike Posts: 8,215
    Alright good! I don't know what can be done, but you can reach out to our support team.

    As for anybody else that might be seeing this error, please reach out to our support team as well.
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    Henrytfu_41Henrytfu_41 Posts: 70 ★
    This might be a dumb question, but what is the best way to reach out to the support team?
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