**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Herald difficulty bug compensation

Gil0610Gil0610 Posts: 192 ★
edited August 2020 in General Discussion
@Kabam Miike Any info when you gonna give the rewards and the compensation for the bug that happened almost a week ago? The one that the herald difficulty didnt give rewards for multiple runs.

Comments

  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    have you tried contacting support for it?
  • AdvAdv Posts: 195 ★
    I also got the same reply via email. But still didn’t get anything
  • Gil0610Gil0610 Posts: 192 ★
    When you send a mail to then they just say it is coming soon but we havent recieved it
  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    addisonbassist said:

    Thicco_Mode said:

    have you tried contacting support for it?

    I sent in a support ticket the day it happened and got an email 3 days later saying that compensation is “coming soon”... and that was 4 days ago.

    There’s nothing wrong with the OP’s question - support does not typically give any detail or dates about anything.
    oh sorry I didn't mean to be rude or anything. I was genuinely asking if they had contacted them. I just thought this situation might be different because not everyone was affected, so they might handle it differently
  • Kabam ZibiitKabam Zibiit Posts: 7,033
    We don't have any new information to share at this time but will let everyone know as soon as we do.
This discussion has been closed.