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Official Kabam Moderator Appreciation Thread
Barry_Allen007
Posts: 147 ★
@Kabam Iko, @Kabam Vydious ... Others. @Ad0ra_ , @Kabam Miike especially Ad0ra and Miike, thank you for putting up with us occasionally demanding and perpetually passionate players. I know you take a lot of heat, especially for the broken aspects of the game, but I just want you to know that no one blames you for the state of the game. You don't write the code. You keep us up to date on what's going on with the future of the app we're all secretly addicted to. You're saying what you're allowed to say, and there's simply no better rebuttal to all the hate that gets misdirected at you than for someone to remind the community that you're just doing your jobs. Much love, and thanks for sticking around with the community for over two years! Appreciate you,
-BarryAllen007
P.S. Remember me? I'm being good, I promise.
-BarryAllen007
P.S. Remember me? I'm being good, I promise.
22
Comments
Post-12.0, mod responses often left me feeling like the game team barely understood the game and the passion the community had for it.
I can't say that I agree with Ad0ra on much, but she often seemed unafraid to wade into the forums and give information in as clear and comprehensible a way as she could (excluding the 12.0 debacle, where--understandably--no one performed well) or to keep the community apprised of what was going on. That's something I always appreciated.
Dr. Zola
Nope, you are just the devil's lackey. Plus, they might be just volunteers.
Just saying
It was due to the same thing I mentioned above. You can't tag mod's.
Just to be clear, I didn't flag the post, but someone who knows this rule did it
These are dark times for MCOC. Just trying to show a little appreciation for a few of the people that have been involved with this game longer than all of us. I'll remove the tags, cut me some slack?
If I'm not mistaken, I don't believe any of the mods have been here since launch, know a few players that have
Agreed
People have the right to post positive feedback towards the Mods. That is not Spam. The Forum is also a place for positivity.
Yeah. It's only spam if it's negative, right?
You don't need to comment with your 2pence worth just to be a fool
He seems like a solid dude fr. I think everyone is just pissed at the responses we get when we point out a problem. Most of us aren't kids and majority of that percentage aren't fools. Btw "composure"
Thanks for proving my point, whoever flagged me. I said something negative, and you flagged it as spam. Bravo.
No. Spam is Spam. As for the Flags, they get misused frequently. People use them to Flag Posts they don't like, which is not what it's intended for. Examples of Spam are posting repeatedly, posting after issues have been responded to, petitioning, etc. Not positive or negative feedback. If it's on-topic, or within the context of the conversation, that is not Spam. Personal attacks and venting would be categorized as Abuse. Abusive Posts can be spammed if they are repeatedly posted, or posted off-topic in order to divert the purpose of a Thread. When someone posts a comment we don't agree with, or has an opinion we don't like, that's not Spam.
The Thread is likely Flagged because either someone sees the Tagging as inappropriate, or because some Flag any positive post because of their own feelings towards the game and the company. Either way, this Post is not Spam. It's positive feedback.
It was a joke. Many people abuse flags just because the person said something critical they dislike. We agree there. I was poking fun at that fact.
I don't care if they work for the devil but they need to do their jobs and actually get this organized with product management and engineering teams. It's freakin ridiculous there isn't a known issues list somewhere where they put a summary of everything being investigated. Maybe we wouldn't have 40 topics about the same thing. Also, actually following up on players issues is a big deal . They will often close issues after players have provided TONS of evidence (e.g. blocking/perry issues) after saying they will look into it months later, and the resolution isn't at all what was desired.
I can think of countless examples where they have done a good job appeasing people and providing information. I can think of more examples where they have done terrible jobs. Remember, this is their JOB, not volunteering...
My advice to mods: listen to the community. you seem to want to do the opposite of what we want. I hope your executive team understands that there were protests and people leaving in droves due to screwups that weren't handled well *cough*new AW*cough*. How hard is it just to give what everyone wants especially when it's something that already existed. Simply revert the changes haha.
Please continue to engage the community. Make every effort to. If you are too swamped, tell your bosses you need more moderators to deal with the increasing bugs and whatnot.
I know you guys have helped me follow up on a few issues and we actually solved 2 bugs eventually. . I appreciate that very much.
They are not volunteers lol. Volunteers do not work for closed-source for profit software companies on their forums.
I developed an OSS product at a corporation and had to manage the forums as an engineer. It was really cool to see some people step up and be very engaged with helping the community. They had no access to us as resources and couldn't engage us in any way, though, unless we saw something that we felt we needed to address. We reached out to the two most helpful users and made them mods, and eventually they got hired on with us. Lucky for one of them, he made out like a bandit when the company was bought.