Network connection issue [Merged Thread]

Since the update , it takes a good solid minute or two , just to load in and it displays the connection issue. Any word on a possible fix ?

Comments

Konnias_Darkon

Device and Version: Xiaomi MiA1
Device Operating System:Android 9
Mobile Carrier: O2 cz
Cellular or WiFi: Both
Game Version Installed: 28.2. I think(red goblin update, October 2020)

Description of the Issue:
Since last update I have frequent problems on login. Game reports no signal every time, sometimes it logs in after few minutes (that is quite long, wouldn't you agree?) or it reports "can't log in. But the missing network report is there every time.

Adryan29

Have the same problem on a Huawei p30 lite, android version 10

MDarwish

Any updates? Game become boring load takes 5-6 minutes to opn...!! Why also switch to screens take times.

mydnight

Again, it's some kind of region issue.

VPN off = game won't go past loading screen.
VPN on = works fine.

Long story short, everyone purchase a VPN. Asian region players have been experiencing this FOR YEARS.

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mydnight

It's been going on for years.

GAMEOVERJames

iPhone XR user.

After the October update, I experience crash almost every 30min-60min.

So fortunate that I was not playing AW at that moment...otherwise it’s really annoying!

Don’t tell me I’m the only one

Chicano509

Hello and good day Kabam,

My in game name is Chicano509 and same as in game name.

Android, Samsung Galaxy S8
Android version 9.0
I use WiFi and data server: Verizon
Game version is the latest like everyone else on this forum post

Chicano509

And when I'm able... i get this

Amadordegamer99

Same here. I have an iPhone 7 and it seems to crash for me.

Reference

My latest crash is fighting AQ mini boss today, when he has only 5% health remains and I still have 98%, then the game crashed, after return he resume to 100% and I got penalised by taking out 50% health.

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GAMEOVERJames

My latest crash is fighting AQ mini boss today, when he has only 5% health remains and I still have 98%, then the game crashed, after return he resume to 100% and I got penalised by taking out 50% health.

That’s really frustrating!!!!

Rathorejettubanna

There is a server problem in my game in the month of oct 2020. As compred to previous month game is taking a lot of time to log in and from the last two days even i cannot open my game

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ZK06

Look at the speed of my internet but still there is a problem of internet connection every 2 minutes in the game. And when I start the game, my account is logged in after ten minutes even i have good phone samsung A5 2017. I know this phone is not great but good one.

ZK06

This issue has been happening since this month's update. This problem is happening not only with me even with all my other friends.

XaMu

I cant login my kabam id scince 2 days i reinstall the game 3 times bt not works game loding nd still loding 20 mints then i shutdown 😡

Talharajpoot

Wait for 15-20 minutes then it will log in

Talharajpoot

My game log in after 30 minutes

Benom_007

For the past 4days i keep getting my game crashed roughly every 30-40 minutes from loading screens and mid fights

shield456

Agreed

MaxLee

Same for me it is happening for the past 3- 4 days ..is it a device issue or game? which device you have, mine is Apple.

Thanton

Hey Kabam I know you are a very nice gaming company but I am very much disappointed with you specially after the new update. After the new update game is almost not opening in android. It takes about ten to fifteen minutes to open. And you haven't fixed it. After new update there seemed a bug in limbo quests and those who exploited it you punished them. Now my question is this will you compensate android user for your fault.
Regards.

cartman_braa2

We apologise for the continued interruptions and loading delays. Due to the unfortunate nature of the issue, we regret that we are unable to implement a solution at this very moment. However, our team has made great progress in finding the most effective methods of tackling this issue. Once again, we regret the circumstances at hand, but our team has worked tirelessly on some very promising solutions, which will be implemented in the coming week. Unfortunately, we must ask kindly that you all persevere the weekend with us! We appreciate your continued show of support for the Contest and hope to return the Contest to its full might and glory in the coming week!

Everything was ok on last update game was going well now this loading screen and event also doesn't make sense . Its seriously doesn't make sense to wait 300-600 seconds to start up a game . This matter is worst then a bug becoz by this time we can clear 3 nodes on Aw and Aq. It's a BIG ISSUE
ITS also discouraging many Office working people who used to take small breaks and clear day to day AQ /Aw Nodes

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DRAGON_ZEE

Why is it still not fixed 😭 😭

AzKicker316

Summit a support ticket rather than the forums. Not everyone here is experiencing the same as you.

UntouchableOne

I too am having major input drops and loading issues. Im on my home WiFi with a full signal and it continues to happen day in n day out. I'm on a Note10+ so its definitely not my device. I have even closed every other ap n that appears to help SOMETIMES but most times it does nothing. Please just fix the game even if it involves an unscheduled emergency maintenance. Thank you