**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Comments
Device and Model: iPad 6th gen
Device Operating System: IOS 14.0.1
Cellular or WiFi: WiFi
Game Version Installed: 28.2.1
Description of the Issue: Please include a full and complete description of the lag and performance. (I’m getting kicked off the game regardless of champion or arena/quest. It’s been happening for just about three days now.)
Device and Model: iPad (6th Gen), iPhone 8
Device Operating System: Both 13.7
Cellular or WiFi: WiFi
Game Version Installed: Latest
Game Mode: Quests and Arena
Description of the Issue: Random crashes. A lot of them.
Phone 11pro
Ios 13.1.1
Patch 28.2.1
Both wifi and 4G
Every game mode
The dashing back issue is back for me, I had the same issue with patch 26.1.1. When dashing back, sometimes it is responsive (about 70%) sometimes it isn’t. It happens more often when I’m close to opponents. Please fix it again Kabam, aw season is on and it’s really frustrating.
In-Game Name: ᴶᴿᴮ
Device and Model: iPhone 8
Device Operating System: iOS 14.0.1
Cellular or WiFi: WiFi
Game Version Installed: 28.2.1
Game Mode: Event Quests, Arena, Incursions & Alliance Quest.
Issue: Game crashed after a couple of fights from Arena, before the fight in Alliance quest & Incursions.
And, as a result I am missing to parry.
Can’t understand why is it happening only at the time of parry?
Device and Model: Ipad (6th gen)
Device Operating System: IOS 14.0.1
Cellular or Wifi: Wifi and 4G
Game Version Installed: 28.2.1
Game Mode: Event Quest, Story Quest, Arena, Alliance Quest and Alliance War
Description of the Issue: I'm getting kicked out of the game when I'm in a fight and after a fight. It's been happening for the last 6 days.
iOS 13.5
Wi-Fi
Game version: 28.2
Happens at any game mode
Game crashes every 15 minutes
Device and Model: Iphone 8
Device Operating System: IOS 14.0.1
Cellular or Wifi: Wifi and 4G
Game Version Installed: 28.2.1
Haven't been able to login for 24 hours - game is stuck on load screen.
iPhone 6s
ISO 14.0.1
Mobile and wifi
Game version- 28.2.1
In game- incursions/arena
App will close down after a certain duration of time and middle way through loading is when this happens.
At beginning of fights- screen shakes and lag happens this slowly goes away into about 15 seconds of fight.
Definitely lags upon some commands to do a parry and also blocking.
This has caused loss of health / knock outs in incursions and AQ.
This has only occurred since new installation of latest version of game.
Please address ASAP. Long time player.
Thank you
Device and Model: iPad (7th Gen), iPhone 8+
Device Operating System: Both 13.7
Cellular or WiFi: WiFi
Game Version Installed: Latest
Game Mode: Quests
Description of the Issue: Red Goblin's SP2 animation will cause my game to crash/force close.
iPad 6th gen.
iPadOS 14.0.1
WiFi
Game version 28.2.1
Every game mode
Immediately after I installed the most recent update the game started randomly closing/crashing every 15-20 minutes of continuous play. It now been ongoing for almost a week with no improvement.
Iphone 7
OIS 13.7
both wifi and cellular
V28.2.1
everywhere but alliance events
The game will force close mid fight- I'll be starting or in the middle of a fight and the game just disappears, no connection lost, it just closes the app. This has happened to me around 15 times since the new update
IOS 13.7
Crashes every ten to thirty minutes on arenas, every path on event quest at least once per path.once on alliance quest.
Device and Model: iphone 7
Device Operating System:14.0.1
Cellular or Wifi: Both
Game version installed: 28.2.1
Game mode: All modes
Description of the issue: I will be in a fight whether its aq or aw or is story content or event quest and the game will just crash at random and send me straight back to my home screen.
I’m so close to quitting this game it’s not funny, what started out as an awesome and all consuming game to me has become so aggravating that I’m becoming disillusioned with it and Kabam as a whole.
Device and Model: iphone 6s +
Device Operating System: ios 14.01
Cellular or WiFi: both
Game Version Installed: 28.2.1
Game Mode: during AQ, AW, story quest and arenas.
Description of the Issue: the game exits out while I am playing the game during alliance quest, arenas, the montly quest, and the phone over heats as well.
Device: IPHONE 7
OS: iOS 14.0.1
Cellular or WiFi: BOTH
Game Version: 28.2.1
Game Mode: All modes
Description: Game crashes / exits out in the middle of a fight most of the time - within 5-10 fights upon opening the game. There have been times where it freezes during map travel and exits as well. Phone starts overheating quickly. Have already submitted a ticket over a week ago. Pretty annoying.
Device and Model: iPhone XR
Device Operating System: iOS 14.0.1
Cellular or WiFi: Both (Rogers and Home Wifi)
Game Version Installed: 28.2.1
Game Mode: In which game mode did the error occur? Arena and Monthly EQ (possibly other modes)
Description of the Issue: Seems every 30 minutes or so the game just crashes out of nowhere. Need to play long enough to see this, but it's been going on since the last update (never saw it before). Happens every day (not just a one time thing). At least with arena, i haven't lost a fight and it's always let me resume my last battle as well.
device: Samsung A8 Android
I dont know if you'll even pay attention to this, but am i the only one whos not getting the MONSTER AND HUNTERS CRYSTAL SHARDS? The game says i have like 30 000 shards os crystal but it is no where to find. Im playing this game for almost 5 years, please dont do this to me. 🥺
iPad 5th gen with latest everything
Game crashes every 40-50 minutes.
Inputs are compromised in arena, the side quest limbo path (although boss fights seem ok). eg I try and med atck but just stand still and get hit, or dash fwd but stand still. Also sp 1 and 2's don't fire randomly. Blocks are hit and miss and dex is almost impossible in arena and invasions and limbo.
With the crashes, if it happens in aq or aw I lose half my health even if I was about to finish the fight with full health.
I also find arenas are extremely unbalanced whereas I could normally streak until 11 before having to plan for harder fights, I get op opponents in 4th or 5th fights now too in the 2nd red goblin run. Opponents are very aggressive even more now in the 2nd run.
Guys please sort this out soon. I wasted all my health potions and revives trying to compensate for this nightmare.
iPad 5th gen with latest everything
Game crashes every 40-50 minutes.
Inputs are compromised in arena, the side quest limbo path (although boss fights seem ok). eg I try and med atck but just stand still and get hit, or dash fwd but stand still. Also sp 1 and 2's don't fire randomly. Blocks are hit and miss and dex is almost impossible in arena and invasions and limbo.
With the crashes, if it happens in aq or aw I lose half my health even if I was about to finish the fight with full health.
I also find arenas are extremely unbalanced whereas I could normally streak until 11 before having to plan for harder fights, I get op opponents in 4th or 5th fights now too in the 2nd red goblin run. Opponents are very aggressive even more now in the 2nd run.
Guys please sort this out soon. I wasted all my health potions and revives trying to compensate for this nightmare.
iPhone 8
iOS 14
WiFi
Latest game version
Arena and event quests
Game keeps crashing between arena rounds like after 3-4 rounds and also at the starting game is giving solid FPS and smoothness while playing but after some time the game lags and it is basically unplayable until i force close and restart the game.