Kabam: When do we get our anniversary gift??

FuzzycatFuzzycat Member Posts: 94 ★
in Bugs and Known Issues
Kabam, when the glitch didn’t allow many players to receive their anniversary gift, you announced that it will be resolved soon and everyone will get it and there’s no need to contact customer support.

And now you’ve been telling some players to speak with customer support to get the issue resolved.

So what’s the truth? Will we ever get the anniversary gift? And should we just wait to see the anniversary gift in our inbox or do we need to contact customer support for it?

Please be clear as we don’t want to be left hanging.

Comments

  • Prakhar_82Prakhar_82 Member Posts: 713 ★★★
    They are (were 🤫) 👀ing into it.
  • D_TD_T Member Posts: 11 ★
    Fuzzycat said:

    Kabam, when the glitch didn’t allow many players to receive their anniversary gift, you announced that it will be resolved soon and everyone will get it and there’s no need to contact customer support.

    And now you’ve been telling some players to speak with customer support to get the issue resolved.

    So what’s the truth? Will we ever get the anniversary gift? And should we just wait to see the anniversary gift in our inbox or do we need to contact customer support for it?

    Please be clear as we don’t want to be left hanging.


    Yeah I'm wondering the same thing... I'd definitely submit a ticket if that's what we're meant to do, but don't want to send it if the missing anniversary gifts still being looked at...
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for account-specific questions like this, our Support Team would be the best equipped to look into things for you. You can reach them from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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