**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Comments
No one showing up with solution or explanation. So whats wrong with you. Or we should start boycott and post this issues in social media?!!!!!
Device: Brand new Galaxy s20
Device operating system: Android 11 (the newest version)
Cellular or wifi: Cellular
Game version 29.2.1 (newest version)
Game mode: it doesn't matter it happens all the time
Description of issues:
Everytime I try to play on mobile data I get long load times and sometimes the game will never load at all, if it does load and I try to play AW or AQ my champs lose half there health and the fight never even starts because I end up stuck at the load screen. In my opinion I think Kabam loves when this happens because it forces people to buy revives and potions to finish the fight. But yet they have offered no compensation
or even a way to keep us from losing health on a fight that never started in the first place. I probably wouldn't feel this way if the issue had not been going for so long I mean this has been going for over a year and yet there is still no fix. I understand that this is no easy fix but over a year, really! I mean this should have been fixed along time ago but this is the world we live in, people are greedy and try to get as much money as they can and don't care who it hurts in the process.
Device and Model: tablet Samsung Galaxy Tab A
Device Operating System: Androïd 8.1.0
Cellular or WiFi: Wifi connexion only
Game Version Installed: version 29.2.1 (last one)
Game Mode: i can't even connect anymore to the game
Description of the Issue: I have started to have some issues for 24h now. Basicly the issue started with the wifi sign which was appearing in the bottom right corner in the game. So everytime i turn off/turn on my wifi on my tablet to get the problem fixed, but it last for few seconds only and then again and again.... My wifi connection works completly fine, no issues for that. And since today i can't even connect anymore to the game. So i uninstalled the game from my device, and reinstalled it. And nothing happened, still the same issue. when i start the game the wifi sign appears after few seconds on the 1rst page when you open the open. Is anyone would be able to give me some infos about what is going on please??
Device and Model: galaxy s21 ultra
Device Operating System: android 11, one UI 3.1
Cellular or WiFi: both
Game Version Installed: latest
Game Mode: all
Description of the Issue: upgraded to the new s21 ultra today but since then my champions will randomly try and throw a heavy attack halfway through a combo. It's seems to be completely random with no patterns. Can go 3 or 4 fights without it happening then could happen every fight for the next 5 fights. My old phone s10+ still works with no issues. It is making near impossible to do any harder content as throwing a heavy just allows the AI to attack you
that is what happens when i wanna contact the support!!!!
that is what hppens when i wanna join Alliance quest
that is what happens when i wanna join Alliance quest as well
That is what happens when i wanna get back to the main menu
That is what happens when i press the crystal
you plan to do something or what???!!!
Device and Model: Samsung Galaxy Note 10+
Device Operating System: Android version 10
Cellular or WiFi: cellular data. Sprint,t-mobile
Game Version Installed: 30.0.0
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
Description of the Issue: Since the beginning of November 2020 I'm unable to sign in or it takes five minutes to sign in. Once signed in, if I click on aq or war, arena or other quest, it'll take about three minutes to change from screen to another screen. I cannot go from screen to screen without it freezing in some way. This makes it impossible to play.
Sony experia xz2 compact
Game version 30
Description of the Issue: In any fight, using any character from my roster, during in aq and arena combat the game will stick for about 2-3 seconds during the; dash attacks, dash backs, combos, and specials of both my champion and the A.I.
I have re installer the game
I have cleared cache.
Its still the same
Device/model samsung galaxy s8
Operating system 9
Cellular or wifi both
Game version latest February update
Game mode quest
I did a path in act 7 and didnt get my rewards for doing a path
(I have screenshots and videos) only 45 out of 90 units.
I then restarted my game and when I came back I had been kicked out of the quest when I was 1 energy away from completing it ( I had already killed the black widow deadly origin boss) honestly kabam I just want my units back for the path i did i know you have problems anywhere can I just have 100 units to cover the cost and time it has taken me because honestly it's just not good enough i have screenshots of you need them please contact me somehow.