Uncollected bug

Champ1Champ1 Member Posts: 15 ★
in Bugs and Known Issues
I got uncollected earlier today however, I have not gotten grandmaster crystals/calender, 5 star arenas& ucollected crystals, and daily crystals. Can anyone help??? My mcoc tag is Nick~6113

Comments

  • Champ1Champ1 Member Posts: 15 ★
    Please reach out if you’ve experienced this or know what to do
  • GamerGamer Member Posts: 10,900 ★★★★★
    What your lvl and hav u resters you game
  • GamerGamer Member Posts: 10,900 ★★★★★
    Need lvl 40 to get the benfits
  • TheBoogyManTheBoogyMan Member Posts: 2,094 ★★★★★
    edited February 2021
    The calendar resets only on monthly basis. You'll get UC calendar from next month onwards. Daily crystals will be upgraded automatically from the next daily crystal you claim. Those that you've claimed earlier won't get upgraded.

    5* arena is already there, right? I have it, and I'm not UC right now.

    UC arena crystals will come from now on. You'll have the option to buy the regular ones or the UC ones. Existing crystals won't get upgraded.
  • TheBoogyManTheBoogyMan Member Posts: 2,094 ★★★★★
    Gamer said:

    Need lvl 40 to get the benfits

    He's level 39
  • Champ1Champ1 Member Posts: 15 ★
    Oh thanks for the clear up... I’m level 39
  • Champ1Champ1 Member Posts: 15 ★
    But I still don’t have the arena or uncollected arena crystals which I thought you don’t need to be level 40... or maybe you do? Idk
  • TheBoogyManTheBoogyMan Member Posts: 2,094 ★★★★★
    Try getting up to level 40 and see if you get it then. Else reach out to kabam support.
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