**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Wrong aq rewards. [Merged Threads]
This discussion has been closed.
Comments
Kossukose
Dr. Zola
Any form of response would be greatly appreciated
Are all messages delivered right now?
Still, it would be nice to know whether we get the short end of the stick or can expect some sort of effort to rectify things.
Dr. Zola
Sorry for the delay in dropping a line. Wanted to let you all know that I've been checking other threads similar to this that have been popping up and gathering information, so I apologize for my lack of response here. Everyone who is still having issues with this is being noted by the other mods and me so we can present it to our teams. We are in no way ignoring this issue and I can totally get being frustrated by not hearing anything on the matter, but please note that we're working to get you the rewards you were all originally warranted.
When I have more information, y'all will be the first to know.
Dr. Zola
This is what every one that was in my alliance got but i did not get
Even a full AQ rouq is over after that issue and still they haven't addressed this thing
If an exploit was there then they surely do an emergency maintenance and settle that thing.
Thanks for all that u do Kabam, great game overall. That's why ppl r so impatient lol
There’s really no reason why a player who didn’t play AQ at all during the glitch week should get rewards that someone who did play didn’t receive. While I recognize things like the blackout period may affect rank rewards, it should have no effect on missing milestone rewards. And as for figuring out who was affected, it should be a simple task of cross-checking which members of the affected alliances only received a single email.
Here’s to hoping the game team fixes the situation soon...
Dr. Zola
I'm sorry to those of you who still haven't received your compensation rewards. We're working on getting this resolved account by account, however, we ask that you reach out to our Support Team so to further assist in the matter. They'll be able to help you out from there as we can't assist further with account specific actions on the forums. I'm really sorry for the delay in all of this and all the frustrations, but please rest assured it'll be taken care of.
To reach out to support you can do so by either clicking HERE or selecting the gear icon in the upper left corner of the main MCOC screen. From there select 'Support' Either option will take you to our ticket submission page.
If you have any further concerns, please let me know directly and I'll do my best to help. However with this being actions we can't take on accounts, I'll be closing this thread.