For once I'm completely with kabam on this one. Everyone missed out on AQ, so yes it is completely fair as no one is getting an advantage over each other. If 50% of alliances had AQ and the other 50% didn't then that would be a different story. But everyone got the same rewards for doing absolutely nothing, so please stop whining and whinging, the world isnt about to end.
So we can’t criticize them about it, when other solutions were provided? At this point I could care less about the rewards, it is what it is unfortunately. I’m curious if it would’ve been that much more of a pain in the ass to resend previous weeks rewards...compared to some people’ suggestion of delaying aq by a **** day (shorten the cooldown of the next cycle of something, idk 🤷♂️)
I’m not here to defend Kabam, but there is a lot of over-reaction on this thread. Did I expect we’d get a repeat of the rewards we got from the previous round of AQ, yeah I did. But I think Miike’s response makes sense and can understand why they didn’t do that.
It’s one week of missed opportunity and we all got something for doing nothing. I don’t need most of the stuff but it’s still nice and I enjoyed the week off.
I’m sure it feels bad if you had your sights set on using the rewards from this weeks aq for something, but the next round will start soon enough and everyone will be back to normal.
I think the issue is the way the notice was worded too. When I read “we will assess the impact on alliances and compensating accordingly” it sounded as if Kabam would issue normal weekly AQ rewards. After all, it didn’t say “we will reimburse summoners for any items used the day that they were able to enter AQ”.
So how much effort in AQ did you have to do this past week to get this?
That's not the issue though, is it? Had I been given a choice to do AQ and receive my normal rewards or do nothing and receive half... I would have chosen to do AQ. That's the issue. The choice was removed from us. Due to an error on their part, not ours.
Bottom line: Company advertises a weekly AQ event for it's players. Company fails to execute it properly, so severely that their only recourse is to cancel an entire week long cycle. Players lose half of their weekly rewards for the game mode (if playing at a high level) due to something beyond their control. Then, to add insult to injury, players who do AQ at lowers levels are rewarded *greater* than they normally earn.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
Would’ve gladly rather put the time into a AQ cycle,..cause that’s all it would’ve cost me. Instead I’m missing 1k in glory / 30 k in battle chips / and rank rewards that includes t4 cc / t2 alpha and t5 basic,..So the only way to see this is as a loss.
So how much effort in AQ did you have to do this past week to get this?
That's not the issue though, is it? Had I been given a choice to do AQ and receive my normal rewards or do nothing and receive half... I would have chosen to do AQ. That's the issue. The choice was removed from us. Due to an error on their part, not ours.
Bottom line: Company advertises a weekly AQ event for it's players. Company fails to execute it properly, so severely that their only recourse is to cancel an entire week long cycle. Players lose half of their weekly rewards for the game mode (if playing at a high level) due to something beyond their control. Then, to add insult to injury, players who do AQ at lowers levels are rewarded *greater* than they normally earn.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
If Kabam had a choice, they would have run AQ. They obviously tried but it didn't work. People still couldn't login anyway during that time as well. If they could have reliably pushed it back they probably would have but there was a lot of stuff going on at the time.
"Company advertises a weekly AQ event" is a pretty weak point honestly. We all know that, yes, there is an AQ cycle that runs, everything is subject to change at any moment. What if Kabam decides to stop doing AQ forever? What's your argument then? I mean come on, we'll still be having AQ, it's not going anywhere. We got time off and got some stuff during that time off. How many of these people complaining are opening the map crystals anyway? Really all you probably are missing is 2k glory and a T5CC 10% crystal. I think the community just wants to stay mad. They're like The Hulk.
A few players I know have been seriously considering leaving the game. Releasing stuff like this is just a poor business decision in my opinion. . It's just going to be one more factor (collectively, among many other dissatisfaction points) that adds up to make the decision to leave, for those who were already on the edge that much easier to make.
Listen, I don't want to leave.. I like this game. But man.. help us help you... Just got notice from a veteran player/officer that he wants to step away. Not just from this, of course... as I said, it's a cummulative effect and things like this are just one ingredient. It's not the rewards that I'm upset about. It's the principal and the fact that it's pushing people away. I like this game and want it to succeed. And I believe there are many like me. It's really not about the 2k glory loss or whatever else.. I promise. It's more an emotional response to feeling undervalued as a player/customer.
lmao at the disagrees. Yeah it sucks we didnt get our normal aq rewards, with aq i get a lot more glory and stuff as well.
However, we got somethhing totlally free for no effort. We would rather put in the effort, but THAT WAS NOT AN OPTION. Getting free stuff for doing zero effort is good.
Counterpoint:
Stay home for the week and relax. It has to be a week that I choose and not one you choose, and I don't really care about how convenient it is or is not for you. Also, I'll only give you about 35% of your weekly salary to do it.
Enjoy the break!
This is probably not the best of all times to leverage this particular analogy.
So how much effort in AQ did you have to do this past week to get this?
That's not the issue though, is it? Had I been given a choice to do AQ and receive my normal rewards or do nothing and receive half... I would have chosen to do AQ. That's the issue. The choice was removed from us. Due to an error on their part, not ours.
Bottom line: Company advertises a weekly AQ event for it's players. Company fails to execute it properly, so severely that their only recourse is to cancel an entire week long cycle. Players lose half of their weekly rewards for the game mode (if playing at a high level) due to something beyond their control. Then, to add insult to injury, players who do AQ at lowers levels are rewarded *greater* than they normally earn.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
If Kabam had a choice, they would have run AQ. They obviously tried but it didn't work. People still couldn't login anyway during that time as well. If they could have reliably pushed it back they probably would have but there was a lot of stuff going on at the time.
"Company advertises a weekly AQ event" is a pretty weak point honestly. We all know that, yes, there is an AQ cycle that runs, everything is subject to change at any moment. What if Kabam decides to stop doing AQ forever? What's your argument then? I mean come on, we'll still be having AQ, it's not going anywhere. We got time off and got some stuff during that time off. How many of these people complaining are opening the map crystals anyway? Really all you probably are missing is 2k glory and a T5CC 10% crystal. I think the community just wants to stay mad. They're like The Hulk.
In reality, it's not really the 2k glory, etc. It's the disappointment of feeling taken for granted/undervalued as a dedicated customer of 4 years (my own personal relationship with this game). It's totally an emotional response some of us are having to it. Zero argument there. But isn't that important? That we feel like the game we've dedicated time and/or money to respects and values us?
So how much effort in AQ did you have to do this past week to get this?
That's not the issue though, is it? Had I been given a choice to do AQ and receive my normal rewards or do nothing and receive half... I would have chosen to do AQ. That's the issue. The choice was removed from us. Due to an error on their part, not ours.
Bottom line: Company advertises a weekly AQ event for it's players. Company fails to execute it properly, so severely that their only recourse is to cancel an entire week long cycle. Players lose half of their weekly rewards for the game mode (if playing at a high level) due to something beyond their control. Then, to add insult to injury, players who do AQ at lowers levels are rewarded *greater* than they normally earn.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
If Kabam had a choice, they would have run AQ. They obviously tried but it didn't work. People still couldn't login anyway during that time as well. If they could have reliably pushed it back they probably would have but there was a lot of stuff going on at the time.
"Company advertises a weekly AQ event" is a pretty weak point honestly. We all know that, yes, there is an AQ cycle that runs, everything is subject to change at any moment. What if Kabam decides to stop doing AQ forever? What's your argument then? I mean come on, we'll still be having AQ, it's not going anywhere. We got time off and got some stuff during that time off. How many of these people complaining are opening the map crystals anyway? Really all you probably are missing is 2k glory and a T5CC 10% crystal. I think the community just wants to stay mad. They're like The Hulk.
In reality, it's not really the 2k glory, etc. It's the disappointment of feeling taken for granted/undervalued as a dedicated customer of 4 years (my own personal relationship with this game). It's totally an emotional response some of us are having to it. Zero argument there. But isn't that important? That we feel like the game we've dedicated time and/or money to respects and values us?
"Taken for granted" LOL
Lets see- The game is free to play and has been going for nearly 7 years. There are multiple calendars that give free stuff. They do tons of stuff during SA week and Anniversary week. They compensate when there's issues.
I'd say they value us pretty well. I'd say that if anyone is unvalued is Kabam. All you see is people bashing them here and when people do try and thank them, everyone piles on them saying how bad Kabam is. People need to realize it's a mobile game. It's all just pixels and could easily go away tomorrow and you're left with nothing.
This is a universal package that was delivered to all Summoners in an Alliance, and was our way of apologizing for the issues that we had last weekend that caused us not to have AQ for this series. I see a lot of people referencing previous compensation packages for AQ that are based on the previous series performance but aren't taking into account that those are usually given when there is an issue partway through the series or causes Alliances to put in as much effort as they usually do and not be able to perform as well as they should.
Historically, if there is a series of AQ that is skipped, but is planned, there is no compensation because nobody has to play that week. In this case, there was no series but it was unplanned, so we decided that we would like to give a gift to all players as our way of saying sorry for the issues and thanks for your patience. This is not the same situation as we mentioned before, and the packages are not the same as the kind of packages we would give if Players had been giving their all but were unable to perform as well as they would if there were issues.
But once again, thank you for your feedback. We will keep it in mind when deciding on how to deal with future instances like this.
This is no any way any compensation for anyone that runs map6 and above . It should of been a copy of the aq rewards from the week before Thanks f
Not to be that guy, but I usually end up in that role anyway....but they compensated for a missed week. Technically, you only get what you actually earn in AQ. Not what you *could* have earned. No one played very long so no one earned nearly as much as they gave.
I for one am not going to complain about compensation that was completely free. The only criticism there really should be is that map 7 players missed out on an additional 30 tickets if im not mistaken.
I for one really liked the break, and im sure everyone else didnt really miss AQ. Its not all the glory or the rewards, but last i checked it was also f r e e.
Same, Time off for an entire week was nice
But you get “time off” from a job ... that YOU get paid for
I obviously am a rare example of someone that Plays the game,daily, for FUN. I pay for that fun too ... if i was to pick one feeling to describe a missing week of AQ , “grateful” would not be it!
Well if you want to go there. In this case think about this situation as if you were a 1099/ Independent contractor.
Each week of AQ you are not obligated to participate, if you do , you are more or less guaranteed a certain amount of reward. If for some reason an ally mate doesn’t finish his path you don’t earn those rewards.
In theory , you are an independent contractor who got paid for doing nothing. You are your own business, so you don’t get paid for” “ time off”
I’m glad you find the game fun, and sorry to break it to you, but you have to do AQ to survive in this game.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
On the one hand, I never expect anything but dissatisfaction. On the other hand, this is not the first time Kabam has handed out blanket universal compensation, or something similar. Sometimes players appreciate it, and sometimes they complain it is unfair. Or more to the point, sometimes the forums are dominated by the players that appreciate the compensation, and sometimes the forums are dominated by the players that focus on the apparent fairness of the compensation. I wouldn't say there's any consistency to the reaction, except that it is always unpredictable.
People were generally happy about the time off, implying that the actual effort and resources spent on AQ was an actual cost and not a triviality. But now some are saying that even though that effort and resources were not spent, the players deserve the same rewards they would have received without spending it. That's not something logically predictable. Sometimes players want that, sometimes they think that's unreasonable.
To me, I can understand the idea of the opportunity cost associated with canceled AQ. But I do not believe opportunity costs are something players deserve compensation for. The game doesn't owe us an AQ week. If that were true, then if Kabam decided to discontinue the AQ game mode they would be required to keep handing out AQ reward forever for free, because the players are still owed AQ rewards. That's obviously not true. AQ is an opportunity to earn rewards through gameplay, but the players aren't owed that opportunity until they have invested in it. When players actually have a real investment in that content, then there's something to compensate for.
So when an AQ week is canceled in the middle, players have now invested in that AQ week. They've spent time and resources into it, and those cannot be trivially returned to the player. If AQ is canceled then, it isn't the opportunity cost that is being compensated for, it is that player investment that is being compensated for. And keeping in mind that there's no such thing as perfect compensation, it is at that point that the notion of giving players compensation comparable to what they would have earned during that week starts to make sense. We can' predict what would have happened in that week, so even prorating compensation for the number of days played wouldn't be necessarily right. Compensation for the entire week isn't done because players deserve a whole weeks rewards for a couple days AQ, but rather because it is the best approximation that can be done in a reasonable amount of time.
In this case, however, player investment into AQ was very minimal. There wasn't enough time to really delve deeply into AQ before it was obvious the whole thing was broken. In this case Kabam decided to treat AQ as if it never happened as a reasonable approximation to what did happen. People can reasonably disagree, but no one can reasonably say this was an unreasonable decision. It is a reasonable option given the circumstances. In that case, compensation is being handed out for the inconvenience, not for the opportunity cost of the lost AQ week. Given that, Kabam decided not to spent time attempting to calculate proportional compensation for all players. Instead they just handed out something designed to be big enough to compensate everyone at least enough to cover the inconvenience and starting costs for that AQ day. It is not perfect, it is not what everyone wants, but I don't think it is outside the realm of what a reasonable person might consider to be fair.
Separately, there are people who are saying Kabam was "lazy" and since this was "their fault" they should spend whatever time and resources are necessary to get compensation "right." But this is a faulty line of thinking that keeps coming up. There's this weird presumption that Kabam should "pay" for mistakes rather than "the players." This is impossible. Kabam cannot ever "pay" for mistakes. *We* always pay for all mistakes, because we're the only ones paying for anything.
Kabam employees work for money. They get paid cash. They get the same amount cash every day, regardless of what's happening in the game. In return they have a finite number of hours to spend on the game. That's what we players get: we get their time. Every hour we ask them to spend on creating a complex compensation scheme is an hour that we are losing on content and game development. We cannot ask them to spend the same amount of time on game support and take money out of their pockets and spend it on compensation. It simply doesn't work that way. Kabam doesn't spend their money on compensation. Kabam doesn't give us anything out of their pockets. Kabam spends time. Our time. They are going to spend our time on compensation. *We* lose that time, not them. You can't punish Kabam for a game bug by demanding they spend time to fix it, because that is *our* time, not theirs. They are going to spend that time no matter what. The only question is, on what.
I understand the desire to say if someone makes a mistake they should pay for that mistake and no one else. In this case, however, that is simply impossible. Any attempt to do so only punishes players more, just in a less visible way.
Unfortunately yes I already tried that. Now they’ll want me to open a ticket by answering a bunch of questions that will take time for me to look up. Only to be answered by some bot that won’t help me unless I open a second ticket. Over the last 5 years I’ve spent thousands on this game but I despise this company‘s service more than ever.
Rather than reaching out to a vip customer to help them, they’ll just delete this post. Why don’t they see that good customer service will earn them more money ? Ugh I’m done with this game
Imagine if, as a VIP customer who has spent thousands on this game, customer support allowed me to open a ticket under your game account and make account changes, because they don't ask me questions that only you would know the answers to.
This is a universal package that was delivered to all Summoners in an Alliance, and was our way of apologizing for the issues that we had last weekend that caused us not to have AQ for this series. I see a lot of people referencing previous compensation packages for AQ that are based on the previous series performance but aren't taking into account that those are usually given when there is an issue partway through the series or causes Alliances to put in as much effort as they usually do and not be able to perform as well as they should.
Historically, if there is a series of AQ that is skipped, but is planned, there is no compensation because nobody has to play that week. In this case, there was no series but it was unplanned, so we decided that we would like to give a gift to all players as our way of saying sorry for the issues and thanks for your patience. This is not the same situation as we mentioned before, and the packages are not the same as the kind of packages we would give if Players had been giving their all but were unable to perform as well as they would if there were issues.
But once again, thank you for your feedback. We will keep it in mind when deciding on how to deal with future instances like this.
This is no any way any compensation for anyone that runs map6 and above . It should of been a copy of the aq rewards from the week before Thanks for trying yall should try again.
I for one am not going to complain about compensation that was completely free. The only criticism there really should be is that map 7 players missed out on an additional 30 tickets if im not mistaken.
I for one really liked the break, and im sure everyone else didnt really miss AQ. Its not all the glory or the rewards, but last i checked it was also f r e e.
Same, Time off for an entire week was nice
But you get “time off” from a job ... that YOU get paid for
I obviously am a rare example of someone that Plays the game,daily, for FUN. I pay for that fun too ... if i was to pick one feeling to describe a missing week of AQ , “grateful” would not be it!
Well if you want to go there. In this case think about this situation as if you were a 1099/ Independent contractor.
Each week of AQ you are not obligated to participate, if you do , you are more or less guaranteed a certain amount of reward. If for some reason an ally mate doesn’t finish his path you don’t earn those rewards.
In theory , you are an independent contractor who got paid for doing nothing. You are your own business, so you don’t get paid for” “ time off”
I’m glad you find the game fun, and sorry to break it to you, but you have to do AQ to survive in this game.
I am not either of those things ... i am a paying customer.
You started off by missing my point, typed a lot... and ended up no nearer. You didn't break anything to me.
AQ doesn’t cost anything but tickets and we got those back. “Paying customer” me too and I was happy with the break or “time off” , not sure what map you play , but everyone I know has been chilling.
I for one am not going to complain about compensation that was completely free. The only criticism there really should be is that map 7 players missed out on an additional 30 tickets if im not mistaken.
I for one really liked the break, and im sure everyone else didnt really miss AQ. Its not all the glory or the rewards, but last i checked it was also f r e e.
Same, Time off for an entire week was nice
But you get “time off” from a job ... that YOU get paid for
I obviously am a rare example of someone that Plays the game,daily, for FUN. I pay for that fun too ... if i was to pick one feeling to describe a missing week of AQ , “grateful” would not be it!
Well if you want to go there. In this case think about this situation as if you were a 1099/ Independent contractor.
Each week of AQ you are not obligated to participate, if you do , you are more or less guaranteed a certain amount of reward. If for some reason an ally mate doesn’t finish his path you don’t earn those rewards.
In theory , you are an independent contractor who got paid for doing nothing. You are your own business, so you don’t get paid for” “ time off”
I’m glad you find the game fun, and sorry to break it to you, but you have to do AQ to survive in this game.
I am not either of those things ... i am a paying customer.
You started off by missing my point, typed a lot... and ended up no nearer. You didn't break anything to me.
No, actually you're just a donator. You don't own your account or anything in your account.
^^ crazy how people feel they need to call themselves a paying customer when AQ has nothing to do with money. It’s irrelevant. I could see if you invested in tickets and we didn’t get those back. Everything else has been compensated fairly we got paid to do nothing.
I just don’t get the point that you would have gotten more if you did normal AQ. Ummmm...ok? You didn't. You literally did nothing. Kabam run special events from time to time (boss rush, champion challenge). They also offer rewards but aren't run all the time. Do we go crying to Kabam saying that we would have gotten more reward if ran it? Do we ask for compensation on those? No because we didn't anything.
No, but we do ask compensation for hundreds of bugs here and there (persistent charges missing frequently this month causing us resources and for some, money), compensation we never get, and here s the one chance they can say "we re sorry and we value your efforts and understanding" and they blow it. Again.
If they had bug compensation in this package you would be complaining that they blew it by combining all the compensation into one.
I just don’t get the point that you would have gotten more if you did normal AQ. Ummmm...ok? You didn't. You literally did nothing. Kabam run special events from time to time (boss rush, champion challenge). They also offer rewards but aren't run all the time. Do we go crying to Kabam saying that we would have gotten more reward if ran it? Do we ask for compensation on those? No because we didn't anything.
No, but we do ask compensation for hundreds of bugs here and there (persistent charges missing frequently this month causing us resources and for some, money), compensation we never get, and here s the one chance they can say "we re sorry and we value your efforts and understanding" and they blow it. Again.
I fail to see how persistent charges are costing you resources. NF is the only one who most people are using and it's easily fixed if you're paying attention. If you see the charges are missing, don't start the fight. Restart the game until they come back and they will. It's only costing you because you aren't paying attention.
Comments
It’s one week of missed opportunity and we all got something for doing nothing. I don’t need most of the stuff but it’s still nice and I enjoyed the week off.
I’m sure it feels bad if you had your sights set on using the rewards from this weeks aq for something, but the next round will start soon enough and everyone will be back to normal.
Bottom line:
Company advertises a weekly AQ event for it's players.
Company fails to execute it properly, so severely that their only recourse is to cancel an entire week long cycle.
Players lose half of their weekly rewards for the game mode (if playing at a high level) due to something beyond their control.
Then, to add insult to injury, players who do AQ at lowers levels are rewarded *greater* than they normally earn.
I'm sorry, but the first word that comes to mind is lazy... Instead of actually compensating differently for each level, they just send out a blanket "one size fits all" comp. Leaving some overcompensated and others under compensated. I'm frankly shocked that amidst all the dissatisfaction that's circulating among the players concerning bugs and game performance, they'd actually roll this out and expect anything, but more dissatisfaction.
"Company advertises a weekly AQ event" is a pretty weak point honestly. We all know that, yes, there is an AQ cycle that runs, everything is subject to change at any moment. What if Kabam decides to stop doing AQ forever? What's your argument then? I mean come on, we'll still be having AQ, it's not going anywhere. We got time off and got some stuff during that time off. How many of these people complaining are opening the map crystals anyway? Really all you probably are missing is 2k glory and a T5CC 10% crystal. I think the community just wants to stay mad. They're like The Hulk.
Listen, I don't want to leave.. I like this game. But man.. help us help you... Just got notice from a veteran player/officer that he wants to step away. Not just from this, of course... as I said, it's a cummulative effect and things like this are just one ingredient. It's not the rewards that I'm upset about. It's the principal and the fact that it's pushing people away. I like this game and want it to succeed. And I believe there are many like me. It's really not about the 2k glory loss or whatever else.. I promise. It's more an emotional response to feeling undervalued as a player/customer.
However I understand that some find it low. I just think it's important for all voices to beheard, approving and disapproving alike.
Lets see-
The game is free to play and has been going for nearly 7 years.
There are multiple calendars that give free stuff.
They do tons of stuff during SA week and Anniversary week.
They compensate when there's issues.
I'd say they value us pretty well. I'd say that if anyone is unvalued is Kabam. All you see is people bashing them here and when people do try and thank them, everyone piles on them saying how bad Kabam is. People need to realize it's a mobile game. It's all just pixels and could easily go away tomorrow and you're left with nothing.
Thanks f
Im a endgame player and I feel like it was a decent package
Each week of AQ you are not obligated to participate, if you do , you are more or less guaranteed a certain amount of reward. If for some reason an ally mate doesn’t finish his path you don’t earn those rewards.
In theory , you are an independent contractor who got paid for doing nothing. You are your own business, so you don’t get paid for” “ time off”
I’m glad you find the game fun, and sorry to break it to you, but you have to do AQ to survive in this game.
People were generally happy about the time off, implying that the actual effort and resources spent on AQ was an actual cost and not a triviality. But now some are saying that even though that effort and resources were not spent, the players deserve the same rewards they would have received without spending it. That's not something logically predictable. Sometimes players want that, sometimes they think that's unreasonable.
To me, I can understand the idea of the opportunity cost associated with canceled AQ. But I do not believe opportunity costs are something players deserve compensation for. The game doesn't owe us an AQ week. If that were true, then if Kabam decided to discontinue the AQ game mode they would be required to keep handing out AQ reward forever for free, because the players are still owed AQ rewards. That's obviously not true. AQ is an opportunity to earn rewards through gameplay, but the players aren't owed that opportunity until they have invested in it. When players actually have a real investment in that content, then there's something to compensate for.
So when an AQ week is canceled in the middle, players have now invested in that AQ week. They've spent time and resources into it, and those cannot be trivially returned to the player. If AQ is canceled then, it isn't the opportunity cost that is being compensated for, it is that player investment that is being compensated for. And keeping in mind that there's no such thing as perfect compensation, it is at that point that the notion of giving players compensation comparable to what they would have earned during that week starts to make sense. We can' predict what would have happened in that week, so even prorating compensation for the number of days played wouldn't be necessarily right. Compensation for the entire week isn't done because players deserve a whole weeks rewards for a couple days AQ, but rather because it is the best approximation that can be done in a reasonable amount of time.
In this case, however, player investment into AQ was very minimal. There wasn't enough time to really delve deeply into AQ before it was obvious the whole thing was broken. In this case Kabam decided to treat AQ as if it never happened as a reasonable approximation to what did happen. People can reasonably disagree, but no one can reasonably say this was an unreasonable decision. It is a reasonable option given the circumstances. In that case, compensation is being handed out for the inconvenience, not for the opportunity cost of the lost AQ week. Given that, Kabam decided not to spent time attempting to calculate proportional compensation for all players. Instead they just handed out something designed to be big enough to compensate everyone at least enough to cover the inconvenience and starting costs for that AQ day. It is not perfect, it is not what everyone wants, but I don't think it is outside the realm of what a reasonable person might consider to be fair.
Separately, there are people who are saying Kabam was "lazy" and since this was "their fault" they should spend whatever time and resources are necessary to get compensation "right." But this is a faulty line of thinking that keeps coming up. There's this weird presumption that Kabam should "pay" for mistakes rather than "the players." This is impossible. Kabam cannot ever "pay" for mistakes. *We* always pay for all mistakes, because we're the only ones paying for anything.
Kabam employees work for money. They get paid cash. They get the same amount cash every day, regardless of what's happening in the game. In return they have a finite number of hours to spend on the game. That's what we players get: we get their time. Every hour we ask them to spend on creating a complex compensation scheme is an hour that we are losing on content and game development. We cannot ask them to spend the same amount of time on game support and take money out of their pockets and spend it on compensation. It simply doesn't work that way. Kabam doesn't spend their money on compensation. Kabam doesn't give us anything out of their pockets. Kabam spends time. Our time. They are going to spend our time on compensation. *We* lose that time, not them. You can't punish Kabam for a game bug by demanding they spend time to fix it, because that is *our* time, not theirs. They are going to spend that time no matter what. The only question is, on what.
I understand the desire to say if someone makes a mistake they should pay for that mistake and no one else. In this case, however, that is simply impossible. Any attempt to do so only punishes players more, just in a less visible way.
Oh my...the world now a days huh.
Thanks for trying yall should try again.