**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Freezing problem [Title edited for clarity]

Dex_RebırthDex_Rebırth Posts: 45
edited May 2021 in Bugs and Known Issues
I have an issue where the game freezes for a few seconds in all fights, it happens constantly and is very annoying. Does the same thing happen to someone else? Is there any way to fix it?
Post edited by Kabam Zibiit on

Comments

  • Dex_RebırthDex_Rebırth Posts: 45

    It might be software related.
    It might be hardware related.

    You could go all out & try and factory reset your phone then redownload the game.

    ok thanks i will do that
  • Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • Dex_RebırthDex_Rebırth Posts: 45

    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.

    Hi thanks. I've already verified it and my device is compatible.
    I have spoken with other users and I am not the only one to whom this happens. Since the last update this problem is occurring.
  • ChikelChikel Posts: 2,056 ★★★★
    It's been going on for months. Resetting your device won't help because I already tried it twice and nothing changed.
  • Amadeo01Amadeo01 Posts: 212 ★★★
    This has been an ongoing issue for me as well. Happens practically every fight, even short arena fights it'll happen at least once. Really increases the risk, esp in AQ/AW. There are times when my hit will freeze and suddenly I'll be throwing a heavy after the freeze ends, and that usually leads to me getting wrecked by the opponent. Otherwise I have to hold block and hope I react fast enough if the AI throws a heavy once the freeze ends. If I'm mid-combo, I just tap light attack non stop until the freeze ends so at least my combo will finish, but it forces me to end with L instead of M, which can be problematic if using champs like bwcv, CGR...etc.
  • Dex_RebırthDex_Rebırth Posts: 45
    Amadeo01 said:

    This has been an ongoing issue for me as well. Happens practically every fight, even short arena fights it'll happen at least once. Really increases the risk, esp in AQ/AW. There are times when my hit will freeze and suddenly I'll be throwing a heavy after the freeze ends, and that usually leads to me getting wrecked by the opponent. Otherwise I have to hold block and hope I react fast enough if the AI throws a heavy once the freeze ends. If I'm mid-combo, I just tap light attack non stop until the freeze ends so at least my combo will finish, but it forces me to end with L instead of M, which can be problematic if using champs like bwcv, CGR...etc.

    If the same thing happens to me, it is too annoying and has personally prevented me from continuing with my main content for fear of losing fights over this topic. I hope that it is fixed soon for all those affected.
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