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Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Honest compensation discussion?
Maxwell33
Posts: 47 ★
I've been a long time player who's spent hours and a couple hundred dollars over my few years and have seen a huge shift in the amount of scheduled and unscheduled emergency maintenance.
When I first started it was a rare occurrence and if it did happen, we were promptly compensated for it. Now it's almost a regular event and we are very rarely compensated. And when we are, the offerings are not always as valuable as they used to be.
I want this to be a fair discussion and see if we can figure out how and if we can get to kabam to be more fair to the serious and highly active players who are suffering from this rise in maintenance issues.
When I first started it was a rare occurrence and if it did happen, we were promptly compensated for it. Now it's almost a regular event and we are very rarely compensated. And when we are, the offerings are not always as valuable as they used to be.
I want this to be a fair discussion and see if we can figure out how and if we can get to kabam to be more fair to the serious and highly active players who are suffering from this rise in maintenance issues.
5
Comments
This was not standard opt when the game was a year old, hell even 2 years old and you know it. This company once cared, and wanted to beef it's players up, it once understood and sent random items because of these issues. They once wanted to build a player base that was loyal because of competition out there, and a lot of us were around for those days and are still here. So saying everyone does it, doesn't mean it should be done like that. Everyone shares accounts, doesn't mean you should. I agree that people need to get used to it, but it doesn't make it right!
Sure. But it was kinda measly, wasn't it ?
make in start they care of tgeir member and they used to compensate us fairly....
but i think after 2 and half year they rarely lissen to us and rarely care to compensate... they are not like what they wer before...
And the buzz on the forums led to a 2500 5 star shard payout that was about 10% of what I lost and paid out in value... Something was better than nothing!!!
Complain and something might get done...
Don't NOT complain on these boards!!!
And remember... 1 complaint in here means there are another thousand players with the same problem but don't have the wherewithal to speak up!!!
You are part of the solution!!
Not complaining is part of the problem!!!
Don't be discouraged... speak up more and you will be rewarded!!!
Like their facebook page, we are soooo close to 1m!
Well I'd start off by saying a little more accountability on their part. But to be fair 250K valor doesn't make up for someone who missed time in arenas grinding out 17 mil, or someone who had a legends run cut short. It doesn't make up for the number of people that may have lost an arena streak do to the crash. It doesn't help replace the multiple revives or potions someone has used in AW/AQ because of the drops in server or lags not to mention the months of bugs. But yeah they gave you something, which is why the herd just keeps moving as everything else is swept under the rug.
You know what I really want? I want them to change the in-game message to say "hey yall, servers bunk but we going to keep saying it is your network and not our fault" or better yet "Please bend over and cough, while we reboot the server." Most mods on here can remember when the company would live up to the in-game issues offer compensation when you submitted a ticket. They didn't send automated canned response asking you if you did steps 1-10 because it's not our fault replies. I don't even blame kabam anymore, I look at it as Netmarble who is slowly ruining the game. Kabam is just the puppet that protects them.