We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Crystal openings not appearing

Since the update to opening more than 10 crystals, sometimes after opening the first 10, the items disappear from the box showing the items you received. I assume it’s just a visual bug and you’re still getting the items.
This example was 31 map 6 crystals.

This example was 31 map 6 crystals.

2
Comments
Xiaomi redmi note 10 pro
Android 11
iOS 16
Latest game release
Crystals: AQ Map6, Map7 and Supreme Solo Crystals (I have not opened anything else since)
It seems it happens when using the new button "Open 10" after the first 10. Then there is no coming back.