The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

Game not loading

BuggyDClownBuggyDClown Member Posts: 2,445 ★★★★★
in Bugs and Known Issues
I tried every thing but game is stuck at loading screen showing that red sign of network while i can stream videos on YouTube without any problem of download anything

Device : Redmi k50i
Device updated to latest patch
Android 13
Wifi and cellular

Comments

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • JordenLGrissomJordenLGrissom Member Posts: 1 ★
    Same goes for me everytime I re-download it just stays stuck on loading icon won't move from there even left the phone without touching anything for almost half a day
  • Spidey081Spidey081 Member Posts: 34 ★
    did this ever get resolved for you? I am having the same issue for about 3-4 days now.
  • Bern5512Bern5512 Member Posts: 1
    Hello, I also have the same problem anyone found a fix?
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