Wrong drop rates on Cav crystals

Any notice? One week and no compensation..

Still waiting and kabam ghosting us. So sad

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Guys anyone got the corrected crystals, i contacted support they said

"We understand you have a concern regarding Cavalier Nexus Crystals from Paragon Bundle 2 that had an incorrect drop rate last week.

Any affected players that purchased Paragon Bundle 2 with the incorrect Crystals will be reimbursed with the corrected Crystals through in-game messaging.

Please note that Kabam Support is unable to provide any reimbursement.

Please keep an eye out on the Forum as well as in-game messaging for any further updates.

We appreciate your continued passion and support of Marvel Contest of Champions, so please contact us again if you ever need help."

Cyta

I didnt receive anything yet, and since it didnt happen Friday, I doubt anything will happen over the weekend...wait till Monday

BeastDad

Just want to make sure we are still working on this. 15 cavs is a decent chunk of rewards.

This situation is so sad. No rewards, no news, but they have our money since day one..

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Vegeta9001

It's only been a little over a week, Christ. Y'all weren't around when compensation packages or rewards got delayed by multiple weeks huh?

man not even an follow up mail or update from KABAM... This is making me think about spending further in game

BeastDad

It's only been a little over a week, Christ. Y'all weren't around when compensation packages or rewards got delayed by multiple weeks huh?

People bought these packages with real money, I don't think it is too much to ask to make sure the issue is still being worked on.

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It's only been a little over a week, Christ. Y'all weren't around when compensation packages or rewards got delayed by multiple weeks huh?

Its not for the rewards, its because they re not giving any answer since one week. We are talking for real money, not for the rewards of AW o BG. Its so diferent.

@Vegeta9001 this is not compensation it's reimbursement/replacement of a commodity we bought due to our need at a certain time...
So this shouldn't be delayed, it's not fair to the customer...

To be honest and fair, They should compensate for the delay of reimbursement/replacement of the defective cav with wrong drop rates

If McDonald's gave a burger without a patty in it ... Customer ask for a replacement immediately because they paid for since they are hungry at that given point in time...
Will you pay for a burger at breakfast and wait till dinner or couple weeks for replacement..

McDonald's doesn't make it's customer wait more than five minutes to give them a replacement and they even throw in fries and coke as a compensation along with the burger making up for the mishap..

A successful/decent business doesn't delay replacement or reimbursement, they always make up for it by providing their customer a little extra as a compensation plus the replacement for the mishap

iDestroyerZ

@Kabam Jax can we have an update please? It's been 10 days already

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I am pretty sure KABAM is gonna give us replacement Along with compensation to make up for the frustration and time lost.. Because that's what a fair business model does

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Midnightfox

Any plans to update us on this? You guys said this week.

No doubt there is replacement incoming for sure because Jax assured, I'll take his word for it.
@""GöD87" Agreed, the timeline is frustrating mate..
Please hold your patience, I am pretty sure KABAM is gonna give us replacement Along with compensation to make up for the frustration and time lost.. Because that's what a fair business model does

Triclops1224

Make mine paragon crystals. 🗣️🗣️🗣️😬

Probably they will give us paragon nexus as replacement, that's why they are holding it till launch