The last 48 hours have not been our best - AW Rewards Tier Bump

Hello Summoners,

Due to an accumulation of bugs with high impact on Summoners over the last two days, many of which have impacted AW, we have decided to utilize AW rewards as an opportunity to apologize.

Therefore, the following action will be taken.

The points from the previously discussed matchup 9 will be removed, as planned, after the season concludes.
War rewards eligibility is reduced from 5 matches to 4, as discussed.
When the season concludes, we will be bumping all alliances up one reward tier.

This means the rewards need to be sent out manually and will result in a delay, we're anticipating about a week.

The actions being taken are limited to this season and will not be used as a precedent for future matchup issues. We obviously hope to not have any repeats of these incidents, but, any potential future issues will be addressed on a case by case basis.

We are working to get this information distributed via in-game message, but wanted to get this information to you as quickly as possible.

Edits for clarity:
1. Rewards bump will not include the titles.
2. Our #1 alliance will receive an additional 7,500x 6-Star Shards
3. You will need to remain in the alliance until the rewards are distributed in order to receive them

Comments

Standardman1989

I finished 412 and a lot of bans also did the series of vs so do I have a chance to recover the 6* selector or not? Thanks

FrankWhite

I finished 412 and a lot of bans also did the series of vs so do I have a chance to recover the 6* selector or not? Thanks

Wrong Thread 🫣

pseudosane

Wait so ur telling me that 2nd place will get extra t6cc and actual useful material, and all we get is an extra 7500 7* shards for first? Doesn’t seem fair. We should at least more than just some 7* shards. We deserve some extra t6cc just like the 2nd place will get
If you finish first, you obviously were adversely affected by any issues in AW.
Alternatively you can use the next 3 wars to finish second and still get first place rewards.
We’re already first and have been first the whole season without any bugs or whatever happened (gt40). What I’m saying is, how is it fair that the alliance that is 2nd and will get 1st place rewards with us, get extra t6cc AND 7* shards, while us in gt40 only get an extra 7* shards. Shouldn’t we deserve something more than that?
Save your potions and boosts over the next 3 wars, die a few extra times and finish second then you’ll be getting extra.

Ok you clearly don’t understand what’s going on XD. Just end this conversation.
No you clearly don’t understand, this for people who potentially ranked lower than they normally would without any issues if you are first you haven’t finished lower.. it’s pretty simple.

How about all the times spenders received extra crystals/shards/iso etc when deals they bought had wrong stuff in them?

I can guarantee people in your alliance have been on the “unfair” side of things in the past.

There’s still time for you to finish second so you feel as though you got extra.

Imagine being that petty over 50% of a t6cc.

Clearly you dont know the character of GT and how petty they can get

pseudosane

What about visual bugs?

Visual bugs are being worked on

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Dakhaged

Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.

Pikolu

Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.

If you're tier 6 and are matched with a tier 5 alliance, you play by the higher map rules. Same things goes for tier 3 facing a tier 2 alliance. It happens quite often and is very normal.

TadzioToster

So still special attack bug, war rating affected by war that didnt count but kabam will continued season? Just end up this season. Just dont understand why u want to continued season No matter what?

Dakhaged

Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.
If you're tier 6 and are matched with a tier 5 alliance, you play by the higher map rules. Same things goes for tier 3 facing a tier 2 alliance. It happens quite often and is very normal.

Its a rewards level issue. It says we will only recieve tier 6 rewards and points multiplier. Show me where it says we will get tier 5 rewards and ill shut up.

GroundedWisdom

If you were first before bugs and you're first after, how have they affected your Season standings? I can understand the argument for Items, but asking for extra Compensation is a tad extra.
I don't think anyone is actually going to be effected by these bugs, after all, the scuffed war is not going to be counted. Whoever gets second and third were more than likely going to get it regardless of bugs or not. It Effected everyone by the same amount, surely everyone should get the same compensation.

You shouldn't deserve less for being good at the game.

Everyone had to deal the same bugs, everyone should be compensated equally. The fact that they are effectively making the difference in rewards between first and second worth a couple Battle Grounds matches is dumb. GT earned first place, bugs or not , that should mean something in a competitive mode.
The Compensation is for the cumulative effects of the bugs present. Not simply because no one is being affected but they feel bad. Although they expressed regret for the situation.
In this instance, they're giving a general package of Resources at a later date, and bumping people up one Tier. If you're number one, there is no Tier to bump up. They're also including some Shards in that case.
People aren't getting less for being good at the game.
Theyre getting less because youre devaluing what they got. Sure you would understand that if you give everyone #1 ranked rewards then the rewards dont mean anything

They're not getting less. That perspective is subjective, and based on the increase of Rewards between the Tiers they're going up.
Fact is, number 1 is still number 1, and the number 1 Alliance will still receive more than anyone else.
It's not a package that gives everyone the same amount of "extra". It's a gesture.

Teds_1_Rooster

Hello Summoners,

Due to an accumulation of bugs with high impact on Summoners over the last two days, many of which have impacted AW, we have decided to utilize AW rewards as an opportunity to apologize.

Therefore, the following action will be taken.
The points from the previously discussed matchup 9 will be removed, as planned, after the season concludes.
War rewards eligibility is reduced from 5 matches to 4, as discussed.
When the season concludes, we will be bumping all alliances up one reward tier.
This means the rewards need to be sent out manually and will result in a delay, we're anticipating about a week.

The actions being taken are limited to this season and will not be used as a precedent for future matchup issues. We obviously hope to not have any repeats of these incidents, but, any potential future issues will be addressed on a case by case basis.

We are working to get this information distributed via in-game message, but wanted to get this information to you as quickly as possible.

Edits for clarity:
1. Rewards bump will not include the titles.
2. Our #1 alliance will receive an additional 7,500x 6-Star Shards
3. You will need to remain in the alliance until the rewards are distributed in order to receive them

Teds_1_Rooster

What about all the graphics bugs? Just about every champion that has some energy beam special is bugged. For instance Centurian’s sp1 energy beams fire backwards

Markjv81

Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.
If you're tier 6 and are matched with a tier 5 alliance, you play by the higher map rules. Same things goes for tier 3 facing a tier 2 alliance. It happens quite often and is very normal.
Its a rewards level issue. It says we will only recieve tier 6 rewards and points multiplier. Show me where it says we will get tier 5 rewards and ill shut up.

You won’t get tier 5 rewards, you can’t earn rewards that are outside your tier.

MadGuy

I have a question that everyone should ask🤔
So, ok, rewards will be delayed maybe for a week, that means we can’t leave our alliance. Then pre-season should be extended?

Golem67

I dont think AW is now ok. Two times my pg launched an SP1 AT THE BEGINNING OF FIGHT automatically. I think its impossible

Ceti_Eel

Damn people are never happy in this game.
The game has some issues, Kabam has recognised that and offered fair compensation.
FFS move on folks - it’s a game.

dukedevill4412

I love how Kabam acknowledges “the last 48 hours” haven’t been their best. However, I can’t go through one line in the side quest without dropped inputs or a missed parry. It’s hilarious that Kabam only acknowledges when it affects war and not the game in total. We have been telling Kabam for what? A year now? That the game is broken and all we hear is “nope, it’s a visual issue”, “what phone were you using? What content were you in? Who were you using and who were you going up against?” Or “do you not have video of the issue?” At this point I wouldn’t be surprised if Kabam wanted to know where we were in conjunction with statcom satellites. Why don’t Kabam just come out and say what we already know, “we aren’t going to fix the main issues because they keep you spending and that’s the main goal of the CEO Seungwon Lee.” This is why I don’t spend in the game anymore. Issue upon issues and no sense of urgency to address the actual issues

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Harryatomix

Does this war count towards 4 wars eligibility>

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Shadow_Shooter

so which match is actually cancelled? it’s only telling matchup-9 but when is that happening?

SummonerNR

so which match is actually cancelled? it’s only telling matchup-9 but when is that happening?

It already happened. It is the one that was happening as of the time of seeing that problem, and so they made that one, #9, not count.

If you don’t know, wars run for 4 weeks, 3 wars per week, on a weekly basis of Wed. to Tues. (for Europe/America timezones), then with 1 day off until the next 6 days (3 wars) begins for the next week.
And we are in the final week now, with current war (probably just finished up), and then 1 more war, #12, (defense starting in several hours, then offense) to go in season.

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Roggam

Why throw out the points if everyone is moving up a tier anyway? Seems unnecessary and possibly more unfair.

pseudosane

Why throw out the points if everyone is moving up a tier anyway? Seems unnecessary and possibly more unfair.

Because the tactic was bugged, giving those who updated an unfair disadvantage.

Fycro

Kabam is always doing their best

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